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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6621 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6621)
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Estee W. Groups Malaysia, November 26, 2013
Hospitality , great staffs

Comfortable, near restaurant , safety
7
Happy to stay in the hotel. The most great thing is the friendly staffs.. Although the hotel have some ages ..suggestion for new interior renovation .
Christian C. Groups Philippines, November 25, 2013
Great Stay!

Smooth check in and check out and nicely designed rooms.
9.7
Very smooth, thought the atmosphere is very quiet but the designs are well taken care of.
Paul W. Solo travelers Australia, November 25, 2013
cheap stay in older hotel

cheap; good fitness facilities
5.7
older hotel - rooms need renovating. NO wifi in rooms. hotel NOT near main casino strips, and taxi can be difficult to get during rush hours (morning/afternoon). fitness center was good. included breakfast was average.
Grace P. Couples Malaysia, November 25, 2013
Value for money

buffet breakfast, Comfortable bed and Quiet
6
Len P. Couples Australia, November 25, 2013
Great customer service

Customer service, breakfast, location
9
I enjoyed staying here due to it's customer service, breakfast, location. The only thing I was a little surprised was that free WIFI was only available at the lobby.
Bradley F. Groups United Kingdom, November 24, 2013
good value hotel

value, size, cleanliness
6
The hotel was fine. A much cheaper option than most of the other hotels and fine for a 3 star
Matthew M. Groups United Kingdom, November 24, 2013
It must have been great in the 90's

Location, food and staff
7
Overall no complaints. You need to be clear that you want a no smoking room otherwise your room will smell of smoke. No wifi in the room and not much of a view. But it was comfortable and if your in macau just for casinos etc it is ideally located. Would stay there again.
Jarwin C. Groups Philippines, November 24, 2013
very good

have filipino staffs, easy access to public transport, beside a casino
7
we didnt really stay long in the hotel, we are frequently outside, but all in all it was a satisfying stay because we had what we expected of the hotel to be, as advertised.
Yee W. Solo travelers Malaysia, November 24, 2013
Ideal location, easy access to everywhere

Shuttle bus to Macau city centre, attentive staffs, helpful transportation arrangement
7
Ideal location, easy to get cabs or buses, shuttle services provided to Macau city centre, friendly and attentive staffs, requests upon room-booking are fulfilled, room with beautiful view, average range of buffet breakfast. However, cleanliness of the room can be further improved.
Cheng S. Couples Hong Kong, November 24, 2013
Regency Hotel Macau

availability availability availability
4.7
the regency hotel macau is billed to be a five star hotel. well, it barely looks five star from the outside, and when you go inside, you will at least find two stars missing. the room we stayed in was old with no maintenance. the bathroom countertop was chipped. the tap was disjointed from the countertop and was only held in place because it was connected to the pipes underneath. the electricity sockets were held together with scotch tapes, and not the transparent type. the appliances had to be switch on and off by pulling the plugs. the tv set was at least 20 year old cathode ray tube type even though cable is available. the room had an ashtray and matches, but the window could not be opened. that might explain the smell in the room including the blanket which was too light for the weather (and no spare in the closet as in other five star hotels). my wife complained of having been bitten by small creatures. i didn't feel anything probably because i was frozen. the room partitions were thin and noise traveled through. there were a couple of alarm warnings lasting about 10 - 15 seconds at about 5 a.m. - a time really hard for one to make a decision on whether to sleep or run. to be fair, breakfast was okay, i have stayed in three star hotels much better than this. and i recommend anyone considering this to find a genuine three star hotel instead. you will be better off.

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Customer Reviews - Regency Hotel Macau, Macau

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