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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6748 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6748)
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Yee W. Solo travelers Malaysia, November 24, 2013
Ideal location, easy access to everywhere

Shuttle bus to Macau city centre, attentive staffs, helpful transportation arrangement
7
Ideal location, easy to get cabs or buses, shuttle services provided to Macau city centre, friendly and attentive staffs, requests upon room-booking are fulfilled, room with beautiful view, average range of buffet breakfast. However, cleanliness of the room can be further improved.
Cheng S. Couples Hong Kong, November 24, 2013
Regency Hotel Macau

availability availability availability
4.7
the regency hotel macau is billed to be a five star hotel. well, it barely looks five star from the outside, and when you go inside, you will at least find two stars missing. the room we stayed in was old with no maintenance. the bathroom countertop was chipped. the tap was disjointed from the countertop and was only held in place because it was connected to the pipes underneath. the electricity sockets were held together with scotch tapes, and not the transparent type. the appliances had to be switch on and off by pulling the plugs. the tv set was at least 20 year old cathode ray tube type even though cable is available. the room had an ashtray and matches, but the window could not be opened. that might explain the smell in the room including the blanket which was too light for the weather (and no spare in the closet as in other five star hotels). my wife complained of having been bitten by small creatures. i didn't feel anything probably because i was frozen. the room partitions were thin and noise traveled through. there were a couple of alarm warnings lasting about 10 - 15 seconds at about 5 a.m. - a time really hard for one to make a decision on whether to sleep or run. to be fair, breakfast was okay, i have stayed in three star hotels much better than this. and i recommend anyone considering this to find a genuine three star hotel instead. you will be better off.
Mylene M. Solo travelers Philippines, November 23, 2013
Comfortable basic budget hotel

breakfast buffet, good location, comfortable room
8.3
Our stay at the Regency was comfortable. It's a short drive away from the airport. There were lots to choose from at the breakfast buffet. I would recommend it to people who are looking for a relatively cheap accommodation in Macau.
Yanzhan L. Groups China, November 23, 2013
May be the worst 4 star hotel I have ever been

Portuguese design
4
the hotel was quite old, facilities seems a little bit dirty. bed is comfortable. Buffet breakfast is just so so. averagely, not worthy.
Chan H. Couples United Kingdom, November 22, 2013
satisfy

1) close to the pier 2) quick check in & out 3) spacious room
7.3
- wifi is only available in lobby - shuttle bus to city centre is only available once in an hour - no signage showing drop off point in city centre
Francis C. Business travelers United States of America, November 22, 2013
Out if the way

Not much to say about this hotel
4.7
The hotel needs major remodeling and updating. It is also out of the way and not close to any activity.
Arlene G. Solo travelers Philippines, November 22, 2013
I have enjoyed their Spa Facilities

I think is their Facilities
7
I have stayed in Regency Hotel Macau for 3 days and 2 nights, The Hotel facilities is good but I think they need to do some renovations on their rooms, the carpet looks so old and smell old. And they should provide additional shuttle service from the Terminal ferry going to the hotel if they want to compete with other Hotels in Macau. They have a great breakfast and the taste is good. Over all I have a comfortable stay in Regency Hotel Macau
Mary G. Couples Philippines, November 21, 2013
Amazing yet exhausting

Room Size, Service
7.3
Boi K. Families with older children Malaysia, November 21, 2013
Nice & comfortable hotel

clean, good helpful staff & nice room
6.3
It was a good one. The Security guard was very helpful and friendly and we were very happy for his guidance and service. We also like the hotel shutter bus driver. Very nice old man who was very considerate to us during our stay. Thumbs up to that Ghurka Security young guy and that old driver. thank you
Yan L. Families with young children Malaysia, November 21, 2013
Reasonably priced and comfortable to stay

Good service attitude, clean and nice to stay.
9.3

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Customer Reviews - Regency Hotel Macau, Macau

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