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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6894 reviews

Value for Money
7.5
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6894)
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Tse C. Couples Hong Kong, October 20, 2013
Nice, Clean Hotel

Clean Room , Friendlyand efficient staff, and Nice Breakfast Buffet
8
A little reminder that the hotel is located at the beginning of Taipa, it is difficult to get a taxi unless you call to reserve. It is recommended that to have a 2-minutes walk outside the hotel and get all the transportation.
Kang L. Groups October 19, 2013
Nice environ,bad impression on customer service

Isolated, big room size and clean
6
Overall is good. The bad thing is that no free wifi in the rooms. And , having bad impression on customer service during asking for taxi information
Suen T. Solo travelers Hong Kong, October 19, 2013
good place to relax and gamble

cheap price near town and nice pool
6
Lee E. Couples Malaysia, October 18, 2013
So so

Provide breakfast
5.3
Jonathan R. Couples United Kingdom, October 17, 2013
Not, not, not a 5* hotel !!

Shuttle, swimming pool....nothing else!
5
If this hotel was a 3*, it would have scored more points. But it's advertised as a 5*. Which it most certainly is not. This hotel lacks every aspect of being a 5*. Rooms are old, bathroom in poor condition, staff lacked customer service skills and the swimming pool area was dead as well as serious construction work behind the swimming pool area meaning zero relaxation. No wi-fi in the rooms either. All services were expensive, too. All in all, disappointing.
Rodolfo S. Couples Philippines, October 17, 2013
hotel staff good, nice location, good value hotel

good breakfast , easy access to airport, easy access to macau island
8
this is my 4 times to stay in regency, as usual its easilly reach by bus, and the breakfast is good considering the price we paid and free shuttle to macau island and everything is easily reach even by just walking to other casinos
Say L. Families with older children Malaysia, October 16, 2013
normal

shuttle service
6.3
quite ok, but if want to online in the room, have to pay money, it doesn't have free wifi. only at the lobby hotel can use it.
Eduard E. Couples Philippines, October 15, 2013
quiet and relaxing

clean, quiet and value for money
7.3
The place is nice but a bit far from hotel and casino. BIg room but a bit old though its well maintained
Khor K. Couples Malaysia, October 15, 2013
comfort

clean comfort
7.7
good comfort ciean room very nice stuff shutte bus to city.a lot restorantaround the hotel and mini market.
Jenny K. Families with older children Hong Kong, October 15, 2013
Convenience

breakfast is good, swimming pool and sauna
7.3
the hotel service is good, but the room is too cold

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Customer Reviews - Regency Hotel Macau, Macau

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