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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
6748 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (6748)
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Piang C. Business travelers Malaysia, October 18, 2014
Room space ok but smelly

Room space, clean and friendly staff
6
The room space is ok but not value for money because even though the room is clean but it's smelly. Secondly, you need to pay for WIFI. Come on, for such the amount I'm paying, I get better service with other hotels. Will not return anymore as the location of the hotel is also not strategic and the room's condition is pretty old.
Shui Y. Families with older children Malaysia, October 17, 2014
Satisfied

Size of the room, hotel cleanliness and breakfast
7.3
Overall it's a great stay, just that we do not have much time to use the swimming pool and jacuzzi. Besides, hotel staffs seem not so friendly when we ask them for further information about the transportation. Suggest to have shuttle bus to Taipa ferry terminal and city centre as well. Air conditioner was quite cold. Other than that, it is not bad. We enjoyed the breakfast.
Dewald S. Solo travelers Netherlands, October 10, 2014
Great value

Big room, big swimming pool and spa
7.7
Really comfy bed and pillows. Nice big room. Breakfast was ok. Outside the "centre" but only 5/10m on a bus to the centre of town across the bridge. They have a free shuttle every hour but public busses run very frequently and there are a few going right past the hotel, so easy to get back light at night for MOP$4.20. No need for taxis. Will stay here again.
Kun X. Families with young children Australia, October 6, 2014
1 night stay in regency hotel

hotel stuffs are quite friendly and helpful.
4.7
I stayed one night at this hotel, the room was quite old, the room condition is a bit horrible. No coffee and tea bag, the bed linen looks quite unclean. Really no idea how come the hotel is ranked for 5 stars?...Most 3 stars hotels are even better than this from my past experience. Strongly recommend take other hotel if you have choices.
Terry L. Business travelers Hong Kong, October 4, 2014
ok

- the staff is polite, location is convenience,
4.7
The room has a strange smell, facilities are old and defected. Look forwards to renovate the room. need renovation for the room
Chung S. Couples Hong Kong, October 4, 2014
Just pass

breakfast...breakfast...breakfast
5
Room is old, need to switch off the light on spot one by one. Tap not friendly to use in washroom, need fairly great force to pull up to make water out.
Xiang W. Families with young children Canada, October 3, 2014
overall so bad

nothing
2
low value
Alma M. Groups Philippines, October 3, 2014
needs an upgrade

big open-space swimming pool with tennis court, good staff, quiet place
7.3
The hotel must be one of the oldest 5-star hotels in Macau, though it's one of the few hotels with breakfast included. It needs upgrade on its facilities and improvement. Some taxi drivers wouldn't want to take us at the hotel.
Nadezhda M. Couples Belarus, October 2, 2014
beautiful old fashioned hotel

location is quiet but well connected with public buses and hotel shuttles. room was spacious, user friendly with vintage style furniture. very clean but have occational old carpet smell.
7.3
Overall very good, staff were polite and helpful. Got a harborview room and could watch fireworks from the window. Some minor annoyances included somewhat ineffective sound insulation, and that AC Was too cold even on the warmest setting. The window could not be opened for air so had to use AC, which was also disappointing. However, staff provided an extra blanket upon request. Also the phone in our room didn't work. The breakfast, while had some choices was not very tasty and I would have expected a better breakfast from a hotel like this.
Renato M. Solo travelers Macau, October 2, 2014
Good for relaxing

Pool, location and access
7.3
Was good. The purpose was to relax and get away from the crowded city without going far. That was achieved. The pool area is the highlight. The hotel has great areas but most are closed or not well cared.

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Customer Reviews - Regency Hotel Macau, Macau

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