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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

from 743 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
6.9
Families with young children (743)
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Choon Y. Families with young children Malaysia, July 30, 2015
Great value of money

value of money, breakfast, staff performance.
7.7
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Christopher T. Families with young children United Kingdom, June 21, 2015
weekend break

staff,staff,staff
5.3
The stay was pleasant the staff were geat. The food was basic abut good. The pool isgood the only downside is the pool furniture could do with a clean due to being under trees. The rooms are comfortable. Some of the fitting are dated but that adds a bit of fun.
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Lim Y. Families with young children Singapore, June 17, 2015
Bathroom Cleanliness need to improve on..found hai

Staff attitude especially the door man
5.7
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Wing Y. Families with young children Hong Kong, June 14, 2015
Dirty, Scary
2.3
The room still has hairs everywhere, the wall has disgusting brown black spots, I don't even dare to touch the tv remote control. Even the bedsheet has dirty on it. I was so scare and just wanted to fall asleep immediately in order to avoid the disgust feeling. I will never go there again. Don't eat the boiled egg, unsure how many days they were in that pot.
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Mohit S. Families with young children India, May 28, 2015
Regency Hotel is not worth it.

Location, Location & Location
2.3
Hotel is quite old and not maintained properly (certainly not a 5 star, more of 3 star hotel). Kids above 3 years are charged for breakfast even if you have booked room with breakfast. Breakfast is provided to only 2 persons in a room. Wifi is not free in room. Wifi is free only in lobby and terribly slow there because of heavy load. You need to buy an umbrella from the hotel if it rains and you want to go out even for 5 minutes. Complimentary umbrellas are not provided if it rains. Hotel shuttle bus is every hour to Macau ferry terminal as compared to every 15 minutes in other hotels of Macau. Hotel provides only 700 ml of drinking water per day and charges extra for additional bottles of drinking water.
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Wayne S. Families with young children Ireland, April 14, 2015
outdated

restaurant, bar, size of room.
5.3
Hotel is very outdated should be downgraded to a 3 star.
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Kasim M. Families with young children Hong Kong, April 5, 2015
Value for money, considering breakfast buffet

comparatively cheap, food and friendly staff.
7.3
Quite pleasant and comfy, but getting around town is difficult.
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Agnes H. Families with young children Hong Kong, April 4, 2015
Ok if you look for bed & breakfast

price, location
5.7
it's a low class hotel but staff are friendly
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Pei L. Families with young children Singapore, March 29, 2015
The hotel can only be 4 star max

Close proximity to city of dreams, ferry terminal and airport.
8
Disappointed with hotel only Lobby / restaurants has Wi-fi. Water bottles only give 1 for 2 person staying. No coffee sachets in the room.
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Josephine L. Families with young children Hong Kong, February 21, 2015
hard mattress, poor service and b/f buffet .

location
4.3
poor service. hard mattress and very old towers in the bathroom. full of Mainlanders during Chinese New Year. all the food on buffet table was gone even the food was.in poor quality
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Customer Reviews - Regency Hotel Macau, Macau

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