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Regency Hotel Macau

2 Estrada Almirante Marques Esparterio, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 326

Recent customer reviews

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Good

7.3

based on
1123 reviews

Value for Money
7.6
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.6
Food/Dining
7.0
Groups (1123)
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Michael Y. Groups Malaysia, December 14, 2014
Holiday with out my dear

friendly , clean and no free wifi in hotel room
6
Life with out free wifi in hotel room.
Charleston G. Groups Philippines, December 5, 2014
Good Hotel

Good Food / Budget Friendly / Good Staff
7.3
Good
Loren C. Groups Philippines, December 4, 2014
Good

Spacious, free shuttle bus to the macau ferry & it is just beside the two bus stops
8
Rooms are quite big and clean but a little bit old. It is location is ok. No free wifi except at the hotel lobby.
Monica C. Groups Hong Kong, November 28, 2014
good service of customer service in hong kong

appreciate for changing the bed type via customer service
8
better price on that day.
Isabella P. Groups Hong Kong, November 23, 2014
Not so nice...

Cheap
4.3
It was not that great. The lobby of the hotel was nice but the rooms were old, bed was not comfortable and breakfast was not as great. There was no wifi in the room, only in the lobby and it was so slow. But of course, it was the cheaper option compared to the other big hotels in the Cotai strip. But I would not recommend this hotel to anyone, glad it was just a one night stay.
Arlene G. Groups Philippines, November 23, 2014
Nothing special just ok

---
8.3
hotlel is quiete old and need refurbished ...'the bed is hard and not comfortable...
Marie J. Groups Philippines, November 16, 2014
No free wifi

free breakfast, free shuttle service
7.3
Surprisingly, no free wifi in our room for a 5-star hotel. It's good they have free shuttle service and free breakfast. But do not expect much from their free breakfast. Room is quite spacious but I would recommend that they should renovate/upgrade it. Maybe they can consider to putting at least 1 staff that can speak English in every shift.
Julius J. Groups Philippines, November 13, 2014
Very good value for money

All
9.7
Comfortable.. Highly recommended., the staff especially those in frontdesk are very accommodating..
Jessica L. Groups United Kingdom, November 10, 2014
5 asterisks not stars

It was known in the area, so taxi was convenient and close to cotai and Macau centre. Spa was ok, but also very old.
3.7
I had a really uncomfortable stay and was very disappointed with the facilities. It was all dated and old and felt over charged for what we received in service. The bed was hard the decor was old and stained. Reception staff were not very helpful despite having no language barriers. My major issue was being disturbed at 9am for my room to be cleaned. I was staying two nights so there was no need to be rushed out the door. Extremely expensive at not value for money.
Alma M. Groups Philippines, October 3, 2014
needs an upgrade

big open-space swimming pool with tennis court, good staff, quiet place
7.3
The hotel must be one of the oldest 5-star hotels in Macau, though it's one of the few hotels with breakfast included. It needs upgrade on its facilities and improvement. Some taxi drivers wouldn't want to take us at the hotel.

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Customer Reviews - Regency Hotel Macau, Macau

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