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Recent customer comments

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All reviews (25)

Business travelers (1)

Couples (2)

Families with young children (9)

Families with older children (11)

Groups (2)

based on 25 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9 Carole H.
July 24, 2013
Perfect location and great hotel and staff
Location, spacious and friendly staff
Recommend the apartments for families. Plenty of room with grown children who appreciated the fast and free Internet . Perfect location to Orcharc Rd and the SMRT for easy access to the tourist attractions. Friendly and helpful staff.

7.3 Rachael C.
April 24, 2013
had everything we needed
breakfast, friendly staff, had everything I have at home
Stay was good but the beds were way too firm. The shower had a fair amount of mould and needed some attention

10 Joy G.
April 13, 2013
great place to stay.
staff. rooms. pool.
every time we have stayed at the Regency, we have had a wonderful time.

8 Jeff C.
February 02, 2013
Not too bad but a bit over priced
Got everything you need w/ Free Breakfast and WiFi
Close to Doby Ghot station and Orchard Road Clean and Spacious, Free Wifi and Breakfast

9.7 Dennis H.
February 01, 2013
Very good location.
Very convenient.
Excellent apartment. Everthing is as per the photos. It is a bit noisy in the morning due to traffic.

9.3 Pieter Y.
October 20, 2013
Excellent value for money
Cleanliness, friendly staff and swimmingpool
It was comfortable and easy to stay it suited our purpose well

8.3 Jeffrey G.
November 05, 2012
Good Orchard road location, the best staff in SING
The staff
Great serviced apartment - quite comfortable with plenty of mod cons including oven, washing machine, fridge etc. Nicely sized shower, rest of bathroom a little small but no big deal. Very good amenities supplied, including a nice basket of goodies on arrival (chips, cookies etc). My room rate included breakfast, and it was pretty good. The ladies on hand would custom make if you didn't like what was on offer, but the selection changed daily. The absolute draw-card of this hotel is the staff - they are by far the best I have seen in a long time in APAC - like what you would expect at a 6* hotel :) Location is great for exploring the lower Orchard area, with a few hawker places hidden away if you're looking for cheap eats, plus all the tourist restos located around Cavenagh/Orchard area. 7-11 within walking distance, and less than 10 mins walk to Dhouby Gaut MRT and Plaza Singapura. If you need a serviced apartment, I would recommend it - but for pure business travel I found it a little on the pricey side. Also, the gym is a bit ordinary (small, 3 people max) but the pool area is very nice.

8.7 Edward D.
May 14, 2012
Nice hotel with very obliging friendly staff
Location was very good
We had a Large three bedroom apartment, very clean, good pool area and location wise was great. The only problem we encountered was the traffic noise which was constant during the night.

8.7 Jeffrey M.
November 16, 2011
Spotlessly clean and a handy location
The front desk team were courteous and pleasant and always willing to help
We upgraded to a 2 bedroom unit because we wanted more room than a studio offered and didn't regret it. The housekeeping service was excellent and unobtrusive. A 3 or 4 minute walk to Orchard Rd and a MRT Station. Also a conveniently located 7-11 store just next door. Sometimes a little hard to flag down a taxi but no trouble if you asked the front desk people to call one for you.

March 21, 2011
lovely apartment friendly and helpful staff
lovely pool area nice breakfast area, staff very obliging and helpful with children
handy having the washing machine combined with dryer, friendly service staff always stocked up. front desk helpful with taxi especially when we needed to get to my daughters gymnastic competition on time for her to compete.