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Regency House by Far East Hospitality

121 Penang Road,, Orchard, Singapore 238464

Recent customer reviews

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Excellent

8.8

based on
11 reviews

20 reviews in English

Value for Money
8.4
Location
9.1
Staff Performance
9.5
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.5
Food/Dining
7.1
Families with older children (11)
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Kathryn W. Families with older children Australia, July 3, 2015
Great location, friendly staff, spacious rooms

Large 3 bedroom apartment with a great location, free bullet breakfast on weekdays and a lovely swimming pool to relax in after a busy day.
10
Fantastic reception staff and housekeeping they are very friendly and professional. Buffet breakfast is a great bonus plus the coffee and tea machine in the lobby. . Location is brilliant close to restaurants ,shops and 2 MRT stops. Rooms are very spacious with lots of light, high ceilings and block out curtains. Overall had a wonderful stay and would stay their again and recommended it to my friends.
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Joy G. Families with older children Australia, April 8, 2015
Lovely place to stay.

Staff, especially Alice in the breakfast room, location, and the comfort of the rooms.
10
Great, as always.
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Ma C. Families with older children Philippines, March 25, 2014
Relaxing

Excellent service, clean and quiet surrounding.
7
Super comfortable. The kids love their space and roomy apartment. Breakfast was adequate and have variety.the food servant was very friendly.
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Rowena G. Families with older children Philippines, March 25, 2014
Great Family Hotel

kitchen facilities, multiple bedroom units, friendly staff
9
Stayed at Regency House for 8 nights with 3 teenagers in tow. We were in town for a swim meet and we needed a place that would give us room AND a kitchen. The washer/dryer unit was a bonus. Great place, lots of room, the kitchen was pretty much complete. We stayed in a 2-bedroom unit and were very very VERY comfortable. The staff was ultra friendly and accommodating AND they always had smiles on their faces. The location couldn't have been better! The MRT station was a few minutes away, there were malls all around us, including supermarkets. Orchard Road was not even a 10-minute leisurely walk. Awesome place to stay and we look forward to staying here again on our next trip!
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Charles C. Families with older children Australia, September 28, 2013
comfortable family living.. clean and central

clean. comfortable rooms. centrally located
9.3
Enjoyed the stay very much. Having 5 children it was great to live in an apartment style hotel. centrally located walking distance to MRT and Orchard rd. Cost effective accommodation for large families. Will be back again.
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Aziz H. Families with older children Brunei Darussalam, August 25, 2013
excellent location and comfortable rooms and beds

location ,breakfast and friendly and helpful staff
10
Enjoyed every day of the stay and made full use of swimming pool .Breakfast was good and service was excellent and we wish breakfast daily can be extended to cover the weekend period or at least Saturday and that would be nice, For sports enthusiast the hotel location is extremely ideal as joggers can have good routes to choose to compensate for rather cramped and very very compact hotel gym area .
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Leanne G. Families with older children Australia, August 1, 2013
Excellent apartment for family.

Location, friendly staff, great apartment.
8
We had an excellent stay at Regency House and would happily stay there again. It has everything a family with teenagers needed. Lovely pool, good size apartment with everything you need for a longer stay. Like a little home away from home. Great location, 5 minutes from Orchard Road. Staff were extremely helpful and attentive. Breakfast was not extensive but was more than adequate. Highly recommend Regency House.
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Carole H. Families with older children Australia, July 13, 2013
Perfect location and great hotel and staff

Location, spacious and friendly staff
9
Recommend the apartments for families. Plenty of room with grown children who appreciated the fast and free Internet . Perfect location to Orcharc Rd and the SMRT for easy access to the tourist attractions. Friendly and helpful staff.
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Dennis H. Families with older children Australia, January 25, 2013
Very good location.

Very convenient.
9.7
Excellent apartment. Everthing is as per the photos. It is a bit noisy in the morning due to traffic.
Shopping Tip: Excellent apartment. Everthing is as per the photos. Walking distance to MRT's and Food courts.
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Aizhen S. Families with older children China, February 15, 2013
预定时说明含早餐但是有四天都不提供早餐和打扫服务

位置好,面积大,厨房设施齐全
6.7
本次我们预定了三室一厅的公寓,全家6口人,老的老,小的小来新加坡过春节。预定的时候写清楚了价格是包含早餐的。但是半夜赶到酒店办理入住的时候,酒店告知春节期间是新加坡的public holiday,所以没有工作人员提供早餐服务,以及打扫房间服务。 我感到非常气愤,因为带着70多岁的爷爷奶奶已经不可能再换酒店了(人多,价格又涨),本来是来度假的,吃饭却变成最不方便的事情,因为public holiday 多美歌附近的大大小小的餐厅都休息,超市也放假。买菜煮饭都要四处折腾。 后来我查了酒店的官网,别人是一早就提示这个信息的,但是agoda却没有提醒,并且还收了包含早餐的钱。这么不专业的事情,让我对agoda非常失望,也破坏了轻松的假期。 非常非常失望!
Hotel Feature Tip: 酒店本身服务很好,也很干净,比我去过的五星级酒店宽敞,有免费的网络,游泳池。还可以带宠物入住,交通靠近地铁站,部分景点走路就到。有机会还会入住,但是不会通过这里预定了。
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