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Excellent 8.4
Based on 1706 reviews

Recent customer comments

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Excellent



based on 1706 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 8.3
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 8.1

elly C.
Indonesia
April 14, 2014
LUXURY HOTEL WITH GREAT BREAKFAST
STAFF, COMFORT AND GREAT FOOD
The hotel offers all the comforts and is really a good way to get to know the city. The pool and spa area can be seen. The breakfast is really diverse so you can get relaxed start to the day. Also, the restaurant is really recommendable. The staff always ready to read every wish from the eyes of the guest.

elly C.
Indonesia
April 13, 2014
LUXURY STAY IN THE CITY
SERVICE, BREAKFAST, COMFORT
The hotel offers all the comforts and is really a good way to get to know the city, not directly in the Orchard itself, but close enough. I love to meet my big clients there as it has several good place to discuss business, without feeling too formal. The breakfast is really diverse as it offers wide selection of food. The restaurant is really recommendable. The staff always ready to read every wish from the eyes of the guest. You are spoilt.

Trupti N.
Canada
April 11, 2014
excellent
service , location and grandeur
excellent

Arata Y.
Japan
April 10, 2014
Great location and good value
location, food and price
Very good stay. Food was good and room was comfortable and large. Price was very reasonable for what you get.

ai H.
Singapore
April 10, 2014
Minor hiccup but pleasant & comfy stay
Great location and huge room
We booked the executive suite to celebrate. The design is quite dated but well maintained, we also like the layout of the room and that there are 2 restrooms. However the partition between the living area and the room cannot b closed fully. Took some time for the engineer team to fix the problem but they are not able to do it. At last, they changed to another executive suite room for us. That took some time when we just wanted to rest before dinner :( Surrounding of the hotel is nice and close to orchard road. Bed is huge and comfy too and they use Loccitane toiletries.

Victor E.
United States
April 09, 2014
Professional, Good Service, High Class
Business respect, High class, Professional
Great. I brought a portable coffee maker and food. I setup my laptop and worked. The environment was nice, calm, and professional. The bed was plush. Some peace of mind was lost in the morning, just before I woke up, due to a hostile, non-physical intruder. I hope they do something about this... It should be private, calm, and peaceful in the morning.

michael B.
Australia
April 09, 2014
excellent room; good areas for business meetings
room; location; ease of transport
generally good. prefer some local cuisine in addition to italian restaurant

thawfeek D.
Singapore
April 09, 2014
Quiet and peaceful stay
The rooms hotel itself

Ernest T.
Singapore
April 08, 2014
Splendid business hotel
Location, great service and well maintained
Fantastic!

autumn C.
Malaysia
April 05, 2014
a great experience of 5 star hotel service
bedroom, food and toilet
great and up to standard 5 star hotel and no disappointments for all services in this hotel. got a free upgrade to presidential suite