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Relais Group Palace Hotel

Via Dei Banchi Vecchi 115, Navona, Rome, Italy 00186 (Show on map)

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based on 16 reviews
  • Area: Navona
  • Rooms : 10
  • Free Wi-Fi

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Room Types
Junior Suite Double
Suite (2 adults)
Junior Suite Double Non Refundable
Suite (3 Adults)
Junior Suite Triple Non Refundable
Junior Suite Triple


When would you like to stay at this hotel?

Features of Relais Group Palace Hotel

airport transfer

business center

car park


executive floor

express check-in/check-out

family room

fax machine

laundry service


luggage storage

meeting facilities


room service



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken



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Nestled in the heart of Navona, Relais Group Palace Hotel is an ideal spot from which to discover Rome. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Museo Criminologico, Palazzo del Banco di Santo Spirito, Teatro dell’Orologio are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, Relais Group Palace Hotel is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, fax machine, express check-in/check-out, luggage storage, Wi-Fi in public areas.

Relais Group Palace Hotel is home to 10 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Relais Group Palace Hotel hits the spot in many ways.
Nestled in the heart of Navona, Relais Group Palace Hotel is an ideal spot from which to discover Ro ... see more
As of January 1st 2011, the Municipal Council of Rome has introduced a room occupancy tax in the amount of maximum EUR 3.00 per person per night – applicable for maximum 10 days. Starting from September 1st, 2014 the amount has been increased up to EUR 7.00 per person per night (depending on the accommodation type and star rating). Children under the age of 10 years are exempt from payment. The fee will be asked of anyone staying in overnight accommodation inside Rome’s boundaries at the end of each stay. The fee is not included in Agoda's price and must be paid at the Hotel.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
11:00 AM

Number of Rooms

Recent customer comments

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from 16 reviews

Value for Money
Staff Performance
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All reviews (16)
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Gregor F. Couples New Zealand, October 3, 2013
This was a beautiful character filled old hotel.

location is perfect and the staff were extremely helpful and the hotel went the extra mile .
Fantastic experience allround .This is a classic beautiful old character hotel. The hotel went the extra mile even couriering my cell phone back to me in NZ (no charge)..after we accidently left it in the hotel. The only negative is the breakfast could be improved ..(suggest you have your breakfast out in a cafe ). Gregor .NZ
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Kenneth K. Couples Finland, June 3, 2013
Central location, 120cm wide bed

Central location, shower and toilet in room, clean but old
Bottom floor, bed was NOT a double bed with 120cm width, window without a glass only 2 wooden doors = no isolation from street sound or weather. Air conditioning & heating did work, everything pretty old but clean. Extreamly nice location close to turist places and sightseeings with good bus connections.
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Kyriaki D. Couples Greece, May 27, 2013
pleasant and not...stay

the location close to bars and restaurants...not very tourist area!
it was not very pleasant , beacause tha room on the ground floor was smelling...like toilet at the night...it has only a window..a little bit dark...but very very smelly....an it was basement....and there was not a buffet breakfast...tha breakfast served at the room, every morning...the smelly room.... i think the rest hotel wiill be very good because it was a boutique hotel , with baroque character...like a little palace...but the room on the ground floor is for 1 person i think, it was the last room we found..and it was not very cheap....but the other rooms upstairs..maybe are the best! we love the location...everything close to tha hotel, not tourist area...i would stay again but in an other room!!! the staff very polite!
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Lucie B. Couples Canada, May 21, 2013
be careful

location, large room, hight ceiling
this locatin is extremely strange. we can not called this place an hotel but more a bed and breakfast. be extremely careful with the cheap breafast. we where there 3 nights and we did not eat very much and at the end i found out then each morning the where serving us the left over of the day before. i had a big food poisoning and i finaly understand why. for exemple we left the room in the morning at 11 am and we return quickly at 2 pm breakfast was still in our room the day after we received the same food!! meat was green and the same crack egg was now green and the only slice of cheese i ate was missing!! wow i never saw something like this in my life. hot and water pressure was not working at all. the room was nice, large and well located very noisy so i think for the very expensif price this is not a good location unless you want a good location.
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Gary H. Couples United States of America, May 14, 2013
Great location. Friendly helpful staff

large room,walk to all attractions, great breakfast
we really enjoyed our stay. will definitely go back
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Christopher B. Groups Sweden, October 18, 2012
Nice neighberhoods and sorroundings

the neigberhood
good hotel, lousy breakfast, dirty rooms, doesent live up to their saying "luxury and fashion hotel" at all. However. Good location, nice and helpful staff.
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Bulent E. Families with young children Turkey, June 30, 2012
Central location, walking distance to main sites.

family owned, well coordinated.
We arrived around 10am and early check-in provided. It's a small, family operated boutique hotel. Overall we were happy as spent most of the time outside seeing around so I would say used the hotel for sleeping only. It's a quite central location and walked everywhere and never used a public/taxi transportation. Vatican city is about 15mins and Collesium is about 20mins walking distance. The only disturbing part was the bath as there was no curtain for shower and had to hold the shower headset with you hand :(( Otherwise all was OK.
Restaurant Tip: Navona Notte at Via del Teatro Pace, 44 was the place where we've dine out 5 nights straight. Mussels are a must as a starter. It's always packed you might wait 20/25 minutes if you go around 8-9pm.
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Mara J. Families with young children Spain, December 9, 2012
Hotel encantador y servicio cordial,muy buena ubic

Habitaciones grandes, cómodas y limpias. Desayuno excelente y en las habitaciones. Señora María formidable y encantadora.
Hotel encantador, limpio y confortable. Habitaciones espaciosas y muy completas,con mini cocina, plancha, nevera, albornoces, zapatillas y set de higiene, caja fuerte y televisión. Tuvimos un desagradable incidente con un taxista, que tuvo a mi madre , de 80 años y a mi hijo, de 6 años, dando vueltas por el centro de Roma durante 1 hora y media, teóricamente, buscando el hotel, cuando le habíamos dado la dirección perfectamente, tenía GPS y además, nos había asegurado que sabía llegar.mi hijo se durmió en el taxi de cansancio, mi madre desesperada, y asustada y le cobró 50€ en un trayecto que se hace en 10 min. en hora punta y cuesta no más de 10€. El recepcionista que se encontraba en ese momento no sólo no ayudó a mi madre ni pidió explicaciones al taxista, que incluso habia entrado al hotel y le habia contado que llevaba largo rato sin encontrarlo, dando vueltas. Este señor fue muy desagradable y antipático cuando al llegar al hotel el resto de la familia, le pedimos el tfno. de la policía y se negó excusándote torpemente , diciendo que no lo sabía ni lo tenïa anotado ni lo podía buscar por internet. A la mańana siguiente se lo contamos todo a la Sra. María, gerente del hotel, quien absolutamente indignada, rápidamente y delante de nosotros, llamó a la Cía. Central de taxis de Roma exponiendo su indignación y exigiendo que tomaran las medidas oportunas al respecto, encontrando y sancionando al taxista. Y si no lograba que nos devolvieran el importe fraudulentamente cobrado, se lo descontaría al recepcionista de su sueldo, a lo cual nos negamos pues no era una cuestion de dinero. una hora más tarde nos llamó a la habitación para que bajáramos y llena de alegría y nos dió un sobré que le habían traído de la Cía de taxis , para nosotros, que contenía una factura rectificada con el importe real de lo que había costado el trayecto,de 1,5 h. Dando vueltas, y 20€ de devolución. Además nos informó que al taxista lo habían sancionado con una multa de 1.500€. Así mismo
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Manuel A. Couples Spain, May 19, 2012
hotel centrico aunque habitaciones antiguas

excelente ubicación, habitación grande
Hotel bastante antiguo aunque eso no quita para estar muy bien ubicado. los ruidos de la calle son bastante molestos por la noche. Desayuno: me hubiera gustado que hubiera sido mas diverso y menos graso. el trato del personal excelente aunque e echado en falta que hablaran el español.
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Nicolas V. Couples France, November 12, 2013
Charmant accueil , hôtel bien situé mais mal entre

l'accueil et la situation. Chambre spatieuse.
Nous avons été très gentiment accueillis. L'hôtel est assez facile à trouver depuis la gare de Termini, en prenant le bus. Cependant, l'hôtel est mal entretenu: la chambre est spatieuse mais le mobilier est abîmé, la robinetterie dans la salle de bains est hors d'âge. Le petit déjeuner est servi dans la chambre mais le café est infect et les croissants rassis. On ne sait comment s'installer pour manger à l'aise.Très bruyant le samedi soir. A éviter si possible! L'adresse n'est pas à retenir
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What customers say:
Nearest transport:
  • Ottaviano Underground Metro Station (1.4 Km / 17 min walk)
Area recommended for:
  • culture
  • restaurants
  • sightseeing
Distance to airport:
  • Ciampino–G. B. Pastine International Airport (15.2 Km)
  • Leonardo da Vinci-Fiumicino Airport (20.2 Km)
Top attractions in the area:
  • Castel Sant'Angelo (0.4 Km / 5 min walk)
  • Piazza Navona (0.5 Km / 6 min walk)
  • Pantheon (0.8 Km / 10 min walk)
  • St Peter's Square (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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