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2015
Very good 7.1
Based on 5371 reviews

Recent customer comments

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Very good



based on 5371 reviews
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 6.8
  • Service 7.2
  • Value for money 6.7
  • Food/Dining 6.2
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Wayne C.
United States
August 30, 2015
Value hotel near airport and Resorts World complex
Value, free shuttle, proximity to Resorts World Complex
Excellent stay as always. Clean, comfortable but spartan rooms. We upgraded to the Premium Floor for the fridge and room sink. Staff personnel are always friendly, courteous and attentive. Free shuttle buses every hour on the hour take the hassle out of getting to or from the airport. Breakfast included option is not recommended; menu is preset and food is mediocre, at best. However, there are many restaurants in close proximity to the hotel and within the resorts world complex. We are poker players so do not spend a lot of leisure time at the hotel. Although the RW complex has some high-end shopping, there are several large Asian malls within an inexpensive (LT $5.00) taxi ride. Be advised however, that Manila traffic is HORRIBLE and what should be a 15-20 minute ride may take an hour or more. Our biggest gripe with this hotel is the elevator key system. The elevator won't go to your floor unless you insert your key card and get a "green light". Then, when you do, you had better "punch" your floor number within a second or two or it will require a repeat. Getting that green light often requires numerous tries. Slow, fast, partial insert, full insert, whatever; there is no "magic" method to get the key to work as it should in the elevator. The key works fine at the room door. Also beware, keep your key away from cell phones, credit cards, etc. - they can become easily demagnetized.

Alvin C.
Philippines
August 29, 2015
CONVENIENT AND EFFICIENT SERVICE
LOCATION, EFFICIENT STAFF AND COMFORTABLE ROOMS
We chose the hotel due to its proximity to the airport. And indeed we were satisfied cause the hotel provided us a shuttle service to the airport terminal 3. The staff has also exhibited efficiency while the room was to our satisfaction. overall we had a great time,we will stay here again given the chance.

Frank G.
Netherlands
August 29, 2015
Disappointing on all levels
No pool, no gym, no restaurant, no bar, nothing other than rooms. Rooms are small with tiny bathroom. Shower is small, with mouldy curtain making it more cramped and dark. Breakfast is to be taken in Casino restaurant (Chinese food only) or Maxim's cafe (better of the two). Wifi in room only works if not to many people in the hotel. Advise from staff when no wifi: "Please try in the hallway". If you enjoy hanging out in casino and just need a place to crash, then this is your hotel. If you want anything more, look for some other place.

Beng A.
Singapore
August 28, 2015
Location is good
Location... Shopping...casino, BUT a negative point is that the hotel do not have any breakfast area.

Jean S.
Australia
August 28, 2015
Nice casino
clean and good people

Wim H.
Belgium
August 28, 2015
Breakfast to japanese
Airco works all the time, location, the rooms
Ok, but no wifi in the rooms

King A.
Philippines
August 28, 2015
Slow check-in
affordable, nice location from hotel, clean
Very long queue for check-in/out. They should have anticipated this and added staff for check-in for quicker turnaround time.

Shirall M.
Australia
August 27, 2015
good location near the airport
good location close to casino entertainment complex and airport, comfortable rooms, friendly efficient staff
I enjoyed my stay, the staff was friendly and helpful, the shower is a little small but that's okay

Morell B.
United States
August 27, 2015
Accommodating
Location,Staff,Facility
Quick and good

Joan L.
Philippines
August 27, 2015
CONVENIENT LOCATION,COURTEOUS STAFF,CLEAN
CONVENIENT LOCATION,COURTEOUS STAFF,CLEAN
PLEASANT ALWAYS.STAYED HERE A COUPLE OF TIMES AS HAS FREE SHUTTLE BUSES TO AND FROM THE DIFFERENT NAIA TERMINALS EXCEPT FOR 4.