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2015
Very good 7.1
Based on 5210 reviews

Recent customer comments

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Very good



based on 5210 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 6.8
  • Staff Performance 7.2
  • Value for Money 6.7
  • Food/Dining 6.2

Maritess S.
Philippines
June 28, 2015
sme staff are rude & hotel ammenities lack
Room space, Some of the staff are nice, clean
First, it took me 1 and a half hours just to check in. The hotel did not know what agoda was offering... I had to argue to get the freebies promised by booking through agoda. I feel that they should not be given a three star because, even the one star provides free 1st coffee, here you have to pay for coffee and even laundry bag, and no receipt was even given... At least others give this as standard things inside the room. Cr is very small and shower water is inconsistent.

Cornelio G.
United States
June 28, 2015
great location
location, good staff, location
good

Theresa C.
Philippines
June 28, 2015
My favorite hotel
Good service, Polite staff, clean rooms
It's a nice view hotel near the airport and well ventilated. I like the staffs and giving assistance if you have some problems.

Joan L.
Philippines
June 28, 2015
LOCATION ACROSS NAIA 3,NICE, FRIENDLY
LOCATION ACROSS NAIA 3, NICE AND HELPFUL STAFF
STAFF PERFORMANCE WAS BETTER. I WOULD LIKE TO ESPECIALLY MENTION MS. BIANCA PEREZ OF FRONT DESK WHO WAS VERY FRIENDLY AND WILLING TO ASSIST US IN OUR CONCERNS. ALSO TO ANDREW VICTOR OSTING OF CONCIERGE. VERY COMMENDABLE AND HELPFUL STAFF.

Joan L.
Philippines
June 28, 2015
very helpful staff, location across naia 3,nice
location across naia 3, very helpful staff, pleasant
front desk assisted us in getting a cheaper and better deal in getting an additional room on top of our 3-room booking. was very courteous and really helpful. i would also give recognition to the concierge for finding my bag which i left before my japan trip. i lost my claim tag but he was very helpful.

JENNIFER T.
Philippines
June 27, 2015
Unfriendly staff
Nearby airport & food court is just across the street, it has 7/11
Checking out is very unpleasant specially bill boys are nowhere to find in carrying luggages to the bus going to airport. They only got driver who happens also the bagger. They don't have enough space for luggages. So we tend to squeeze ourselves with the luggages on the bus/ can isle.

Daniel L.
Brunei Darussalam
June 27, 2015
Only 1 complain, non adjustable air con
Security
Na

Rhonald N.
United States
June 27, 2015
Overnight in Manila
1. Location 2, Free transportatiton from the 3 Manila airporport terminals. 3. Clean comfortable rooms.
It was okay. For the price I paid it was okay. It provided free shuttle transportation via the Resorts World Shuttle, it's conveniently located next to Resorts World and it's easy to check and out. Friendly staff, clean lobby, but I wouldn't pay more than $100 per night. What I paid was good.

christian S.
France
June 26, 2015
One nigth close to airport
staff - room - staff -
spend just one night, so at the morning I was very disappointed when the staff tell me to have the breakfast, I must go to another building so I don't have time and leave without any coffee. and droop in the bin two breakfast voucher.

cheehung L.
Burundi
June 26, 2015
good security
safety,clean and comforts
very good....