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2015
Very good 7.1
Based on 5200 reviews

Recent customer comments

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Very good



based on 5200 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 6.8
  • Staff Performance 7.2
  • Value for Money 6.7
  • Food/Dining 6.2

6 Raymond W.
Hong Kong
June 08, 2015
Reasonable for pricing
convenient, near to airport, near to shopping mall
so so

7.3 Jorge C.
Philippines
June 08, 2015
Can't complain given the price...
Price, location, service
Pros: Located right in front of the airport and has a complimentary airport shuttle service, friendly staff, generously-sized rooms, budget-friendly Cons: Bad food - breakfast was served in a separate building and was tasteless and greasy. Room was big but ill-constructed - you could see misaligned tiles, chipping paint and hurriedly applied grouting. Bathroom was really, really small. The view from our window was the room on the opposite wing about just twenty feet away, so privacy was virtually nil unless the other room was empty or we closed our curtains. A lot to complain about with this hotel, but the affordable rates kind of compensate for it. You really do get what you paid for...well, maybe a bit less than what you paid for, rather.

3.7 Jason O.
Canada
June 08, 2015
Terrible hotel but it's close to the airport
nearby airport
I will NEVER return to this stupid hotel with idiotic staff. It took me over an hour to check-in because they have a dumb system and the staff members are not coordinated. The room smelled like paint, noisy construction outside, the key card didn't work properly, the room didn't have a bar fridge. I do not recommend staying here.

5 Beng A.
Singapore
June 08, 2015
very basic hotel
location
The stay was terrible, The Premium room was located on the 2nd floor!! it was noisy from the road and consruction around!. There was no dining option and the breakfast was serve in the casino restaurant!

7.7 Neil L.
Philippines
June 07, 2015
Great value for money but don't expect too much.
1) There is a vending machine on every floor (snacks and drinks) with reasonable prices (comparable to 7/11); 2) Nice room and value for money; and 3) Perfect location.
The hotel's location is perfect if you would like to have a date at Newport Mall. The room is nice, relaxing and clean -- nice bed, with cable TV, premiere room has a sofa and classy interior. Good value for money. There are vending machines on every floor (for food and drinks) and there is a 7/11 store at the ground floor. On the negative side, the magnetic keys work poorly. You need to insert it 2 or 3 times before you can unlock your door or use the elevator. Also, some of the staff (maybe 2 out of the 5 I talked to) seemed too stressed and were not friendly. Someone even hung up on me on the phone. They do not have a restaurant (and room service) but it is okay since they are right in front of Newport Mall -- you can find plenty of good restaurants in there. It would also be nicer if they had a swimming pool. Also, checking in takes a lot of time. Overall, again, great value for money, but don't expect too much! I enjoyed my stay.

9.3 William L.
United Kingdom
June 07, 2015
Pleasant stay
Shuttle Service to different part of the city... Very good. 2nd. 24 hours entertainment 3rd. Fantastic shops restaurants and other just across the road
It's very pleasant. I plan to return with my whole family. Price is the main factor ! New and brilliant staff...

7.3 PHILIP L.
Philippines
June 06, 2015
Much is expected for the money that one's pay
near airport free shuttle service from airport and convenient hotel to move on to next travel destination; nothing famcy, there not even a chair in the room with which to sit on, no coffee at all

7.7 mary D.
United States
June 06, 2015
Airport convenience
Aiport shuttle, airport convenience & cleanliness
It was good for an overnight stay before an early flight with airport free shuttle to/from hotel. But the fact that breakfast is outside the hotel & had to walk to nearby mall to eat breakfast inside the casino area was much of a hassle. Food tasted good but it's a set meal so for the rate it should have been a buffet breakfast. Wifi is in lobby only but cignal is poor. No pool or spa. But there's a 7-11 convenience store on the ground floor outside the lobby. Overall this hotel is only good for people on overnight stay with early morning flights who don't deem wifi a neccesity.

6.3 Hedy G.
Philippines
June 06, 2015
pros with cons
food, staff, reception area
Uncomfortable. Very disturbed because I could hear the noises of the occupants at the room next to mine. To think I have asked for a quiet room prior to check-in.

6 Albert T.
Canada
June 06, 2015
Internet only works in the Lobby!
Remington Hotel
The room smelt very musty ........... they have had water leakage .............. Plus the internet only works in the lobby!! eeerrrrrrrrr!