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2015
Very good 7.1
Based on 5370 reviews

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Very good



based on 5370 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 6.8
  • Service 7.2
  • Value for Money 6.7
  • Food/Dining 6.2
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Yee T.
Malaysia
July 12, 2016
One night in Manila
Extremely crowded and noisy

Rochelle D.
Philippines
July 12, 2016
Good for short-stay
Overall, the hotel is a good choice, but only for short stays as it does not offer much when it comes to amenities. I enjoyed my (free) breakfast at Cafe Maxims. I was a bit disappointed, though, that I requested for a chair (called the housekeeping twice) as I needed to have my makeup done, but no chair arrived. We just opted to move the bed closer to the counter.

Elaine L.
Philippines
July 12, 2016
Fair enough
Near the airport

Karen O.
United States
July 12, 2016
Great for our group
It was pretty good overall.

Eduardo O.
Philippines
July 11, 2016
Average
Room was big enough to accommodate us (4 people) with 2 queen beds. But the room has only beds and no other furniture or not even a mirror. Overall, the room was clean but rather "empty". Good for overnight if you just need a place to sleep in for the night.

Daryl R.
Australia
July 11, 2016
Awful breakfast, drain flies and NO free parking for guests
The breakfast was awful and could seriously be improved and they should also adopt western cuisine for breakfast as well. The knowledge of guests personal requirements when it comes to breakfast is unsatisfactory. There were many drain flies present in the drains which tells me there is a source abundant in the drains and requires bio-Gel or something similar to remove the source. The Gust services manager could not explain why no free parking. All adjacent hotels offer free parking for guests and as they are not trained properly to adjust for change or undertake change management the answer or assistance into this small detail was disgraceful and unprofessional.

Michelle L.
Australia
July 11, 2016
Not bad a place
I wanted a place close to the airport and found this place. Loved that it was right next to the shopping mall - I could shop safely while waiting for my partner to arrive on another flight. What was most impressive was that I had left one of my luggages in the taxi I came in and the hotel staff went out of their way to rush my luggage to the airport the same day i was flying. Thank you.

katrina D.
Philippines
July 11, 2016
ok
they don't know how to smile. and very slow to check out.

MICHAEL B.
Singapore
July 11, 2016
Good experience
Staffs are nice..good rooms...accessible location. I will be back soon.

Joan L.
Philippines
July 10, 2016
Convenient, accessible and clean
Convenient, accessible and clean. Friendly staff