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Very good 7.1
Based on 5203 reviews

Recent customer comments

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Very good

based on 5203 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 6.8
  • Service 7.2
  • Value for Money 6.7
  • Food/Dining 6.2

September 01, 2015
very close to international airport,, close to malls and entertainment centers, close to the skyway highway network
The check in process in this hotel have always been difficult. They should have done something about it a long time ago. The hotel is the best affordable airport hotel and closest to the airport too.

7 Wayne C.
United States
September 01, 2015
Value hotel near airport and Resorts World
Value, proximity to Resorts World, free shuttle service
Excellent stay as always. Good value for money. Free shuttle service to and from airport on the hour 24/7. Resorts World complex with high-end shopping, entertainment, numerous dining options, and gaming right across the street. Other restaurants nearby within short walking distance. Victoria Harbor breakfast option is not worth the extra money or walk IMO. Hotel staff personnel are friendly, courteous and attentive. Room key required to use elevator, which normally is not a problem. However, at this hotel, the card reader in their elevators doesn't work very well and can be EXTREMELY frustrating. To get the light from red to green is a major undertaking. Some of the readers need a slow withdrawal; some readers do better with a rapid withdrawal; some readers do better with a straight pull; other readers do better with a upward pull. This issue is the ABSOLUTE WORST feature of this hotel.

5.7 Matteo C.
August 31, 2015
Very very poor internet connection.
Airport proximity.
Basic No internet made it not suitable for work

7.3 PEK S.
August 31, 2015
Great Location
Casino Casino Casino
This place is just next to the casino and so it makes for very good entertainment. There is a lot of restaurants around and is easy to get food. Downside is that the rooms are small and the beds takes up too much space. The room doors is thin and you can hear people outside your hallway all 24 hours....

7.7 Wayne C.
United States
August 30, 2015
Value hotel near airport and Resorts World complex
Value, free shuttle, proximity to Resorts World Complex
Excellent stay as always. Clean, comfortable but spartan rooms. We upgraded to the Premium Floor for the fridge and room sink. Staff personnel are always friendly, courteous and attentive. Free shuttle buses every hour on the hour take the hassle out of getting to or from the airport. Breakfast included option is not recommended; menu is preset and food is mediocre, at best. However, there are many restaurants in close proximity to the hotel and within the resorts world complex. We are poker players so do not spend a lot of leisure time at the hotel. Although the RW complex has some high-end shopping, there are several large Asian malls within an inexpensive (LT $5.00) taxi ride. Be advised however, that Manila traffic is HORRIBLE and what should be a 15-20 minute ride may take an hour or more. Our biggest gripe with this hotel is the elevator key system. The elevator won't go to your floor unless you insert your key card and get a "green light". Then, when you do, you had better "punch" your floor number within a second or two or it will require a repeat. Getting that green light often requires numerous tries. Slow, fast, partial insert, full insert, whatever; there is no "magic" method to get the key to work as it should in the elevator. The key works fine at the room door. Also beware, keep your key away from cell phones, credit cards, etc. - they can become easily demagnetized.

9 Alvin C.
August 29, 2015
We chose the hotel due to its proximity to the airport. And indeed we were satisfied cause the hotel provided us a shuttle service to the airport terminal 3. The staff has also exhibited efficiency while the room was to our satisfaction. overall we had a great time,we will stay here again given the chance.

3 Frank G.
August 29, 2015
Disappointing on all levels
No pool, no gym, no restaurant, no bar, nothing other than rooms. Rooms are small with tiny bathroom. Shower is small, with mouldy curtain making it more cramped and dark. Breakfast is to be taken in Casino restaurant (Chinese food only) or Maxim's cafe (better of the two). Wifi in room only works if not to many people in the hotel. Advise from staff when no wifi: "Please try in the hallway". If you enjoy hanging out in casino and just need a place to crash, then this is your hotel. If you want anything more, look for some other place.

7 Beng A.
August 28, 2015
Location is good
Location..., BUT a negative point is that the hotel do not have any breakfast area.

6.7 Jean S.
August 28, 2015
Nice casino
clean and good people

7.7 Wim H.
August 28, 2015
Breakfast to japanese
Airco works all the time, location, the rooms
Ok, but no wifi in the rooms