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Renaissance Kuala Lumpur Hotel

Corner of Jln Sultan Ismail & Jalan Ampang, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : New World Hotel
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Area: KLCC Number of Rooms: 910
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
2169 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (2169)
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Nicolas T. Families with young children Indonesia, December 3, 2012
Not so good from what I expected

restaurant
6
The hotel is not good as what i expected due to the old furniture in the hotel as well as the shower faucets is not working well. The most important things is the first impression when i arrived at the hotel is not good, the staff is not late in taking care of our luggage and the door boy is not very welcome. Furthermore, the staff who responsible with taxi call is not so kind and did not offer good service quality that i expected from 5 stats hotel. Disappointed.
Wei Y. Families with older children Malaysia, December 2, 2012
Great services provided

Services, Location, Space
10
I booked for 3D2N deluxe room but they upgraded my room to superior room. Their services is good and no doubt to give them a 5 stars review. The price we paid is value for money since we enjoy our staying period at there.
Kanesan R. Couples Malaysia, November 25, 2012
One of the best, situated in the golden triangle

very central to night life, sightseeing and shopping
10
Best service, best food and great location. The hotel management, upgraded us with a view of the twin tower. Security was great, staff performance was excellent. Close to shopping and night life. Just because one of globes was not working, were entertained with a box of lovely chocolates. Grate stay.
Nightlife Tip: Zook night club and celebrities was good
Michael N. Couples United Kingdom, November 24, 2012
fantastic hotel

great breakfast with lots of food, service level was excellent.
9.7
Excellent location close to LRT and walking distance to Twin towers and a short ride on LRT to shops. service level at the hotel was second to none, good food, rooms cleaned and serviced without asking and staff always helpful.
Karen E. Business travelers United Kingdom, November 23, 2012
Comfortable with friendly service and good access

Room size, location
7.7
good value and comfortable. great view of twin towers from room
Dylan B. Couples Australia, November 21, 2012
Friendly and comfortable hotel

comfortable, good location.
7.3
Very nice place, except had ants in our room. Not as good as other hotels we have previously stayed at.
Nadarajan J. Solo travelers Australia, November 19, 2012
great location

impressive outlay of hotel
9
upgraded to the west wing on the 25th floor.nice cosy lounge area with panaromic views of the city.enjoyed tremendously the cocktail hour and the snack food.the staff working in this area were extremely courteous and obliging.also had fresh fruit daily on the room and on top of it 3 personal items pressed as part of the package.
Peter M. Solo travelers Australia, November 18, 2012
Always enjoy this hotel, very efficient.

Great location, great service.
8.7
Very modern clean and comfortable, I would always recommend this hotel.
Nightlife Tip: Always entertaining. Though I also recommend Healey Macs Irish Bar.
Nadarajan J. Solo travelers Australia, November 16, 2012
lovely hotel with traditional architecture

oppulent
9.3
a great hotel ,with corteous staff in all areas that i encountered.had buffet breakfast every morning,superb and impressive.staff in dining area were alert,courteous , and definitely on the ball.would definitely come again.
Travel tip: a well presented hotel with great staff and food
Leif D. Couples United Kingdom, November 14, 2012
Great Hotel , Great Location

Service second to none
9.7
Hotel was very clean , had all facilities I needed, staff were fantastic. Really enjoyed my 3 day stay.
Restaurant Tip: Buffet in evening well worth the money. Eat all you want and a great choice

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Customer Reviews - Renaissance Kuala Lumpur Hotel, Kuala Lumpur

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