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Renaissance Kuala Lumpur Hotel

Corner of Jln Sultan Ismail & Jalan Ampang, KLCC, Kuala Lumpur, Malaysia 50450

Recent customer reviews

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Excellent

8.2

based on 2448 reviews

1885 reviews in English

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (2448)
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Hasitha M. Families with young children Singapore, July 29, 2012
Lovely hotel and Great location

spacious room, great food, nice pool, walking distance to klcc
8.3
Great hotel to stay in KL. Centralized location. Nice buffet with a vast spread of international dishes. Spacious rooms with up-to-date amenities. Huge pool excellent for relaxing. Friendly staff, Recommended to all.
Syed S. Business travelers Malaysia, July 29, 2012
Everything is nice

Location, clean and spacious
10
Superb and nice, I wish to stay everyday and hoping to go to that hotel again. The staff are all friendly and always try to help me in many ways.They have nice restaurants, both Vogue and Temptations serving good food and you can enjoy with your family or friends for hours in the outlets.
Joe W. Solo travelers United Kingdom, July 25, 2012
Amazing location but a let down in other areas

large room size, nice restaurants, 24-hour security guard, short walk from Petronas Towers
7.3
The room size is quite large and the bed is comfy, but the staff are quite ignorant, there is no free wifi (which all other 5 star hotel have). The only way to get wifi is to sit in the mosquito infested lobby. The hotel prices are also sky high for foods and drinks.
Shopping Tip: On the 2nd floor of the Suria KLCC shopping centre directly under the Petronas twin towers there is an array of Malaysian street foods served in a hygenic and air-conditioned area.
Claire D. Solo travelers Australia, July 25, 2012
Great Hotel

Staff and the big bed!
9.3
THe only complaint I have is that the pool loungers were really bad, very uncomfortable.
Ronnie N. Couples United Kingdom, July 24, 2012
Great location, fantastic room

good food
9.7
Had a fabulous stay at the Renaissance Hotel, Kuala Lumpur.The view from our room was fantastic (the Petronas Twin Towers and surround).The location was very good, 2 mins away from Bukit Nanas reserve and KL tower and also very closely located to the monorail making it easily accessible to Bukit Bintang, China town and KL sentral. The food was excellent,the pool and surrounds were greatand you can even get a massage by the pool.you'll gather we would definitely stay there again.
Ronnie N. Couples United Kingdom, July 23, 2012
Great location, fantastic room

everything
9.7
Had a fabulous stay at the Renaissance Hotel, Kuala Lumpur.The view from our room was fantastic (the Petronas Twin Towers and surround).The location was very good, 2 mins away from Bukit Nanas reserve and KL tower and also very closely located to the monorail making it easily accessible to Bukit Bintang, China town and KL sentral. The food was excellent,the pool and surrounds were greatand you can even get a massage by the pool.
Paul B. Solo travelers United States of America, July 22, 2012
Not impressed

Location, pool and fitness center
7.7
I will start by saying that the location is great. The rooms are nice, and the fitness center/pool is the best I've seen in a hotel in Asia so far. Other than that, however, the hotel was a huge disappointment. First, several things in the room such as the hairdryer just didn't work. That was annoying for a supposedly five star hotel. By far the worst part was no wifi Internet access in the room. I've stayed in $5 a night hostels that had that, so o ws really disappointed.
Pamela L. Couples Singapore, July 22, 2012
spacious rooms

clean and well located
6.3
hotel lobby looks old and tired, with lots of mosquitoes. But rooms are clean and modern. Walking distance to KLCC
Christine C. Couples Philippines, July 22, 2012
Great location but old rooms

Location, swimming pool
7
The Carpets are a bit old inside the room and also for corridor. The room gives an old impression. No bidet for the toilet, room service takes long time to arrive.
Sightseeing/Attractions Tip: Try visiting the Skybar at the Traders hotel which is at the 33rd floor. Nice skyline and view of the twin towers. Very romantic
Yeung K. Business travelers Hong Kong, July 20, 2012
Great location near metro but old room

very good location near klcc
6
the room is rather old, with shampoo not refilled daily. and the worst thing was that something like fire alarm rang twice at around 3am.... yet with good location and nice view of klcc. think twice before you choice this.
Restaurant Tip: Good food near KLCC
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