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Renaissance Kuala Lumpur Hotel

Corner of Jln Sultan Ismail & Jalan Ampang, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : New World Hotel
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Area: KLCC Number of Rooms: 910
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 2294 reviews

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (2294)
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A B. Families with older children Bangladesh, December 17, 2014
Very poor performance of the front desk people

Breakfast, Internet and Room light switches
5
I requested for double bed, non-smoking room. On arrival at 2 AM they requested rudely to wait for unlimited period to have this type of room. After I talk with Bangkok people over phone for at least 30 min, one higher official attended me and upgraded my room. This was a disgusting matter while I was traveling with family, including children. Moreover the front desk people was very rude, unprofessional and inefficient. This was the most nuisance situation for me ever since I become a member. Their smart card key does not work in 80% of the times. I had to change my card three times during my 3 days stay. Even though it was not working. I will not recommend anybody to stay in this hotel unless they upgrade their front desk people.
Stephen R. Business travelers United Kingdom, December 2, 2014
Business Trip

Rooms, service and dining.
8.3
Excellent business hotel with clean good quality rooms. Relatively expensive. The only downside is having to rely on your own transport or taxis for anything not provided within the hotel due to its location outside KLCC.
Ilene T. Business travelers Singapore, November 24, 2014
luxury hotel

the room quiet big, BF good, located in the city centre
8
it was great, the hotel quiet nice clean and it is located in the city center of Kuala Lumpur.
Lieu P. Couples Malaysia, November 20, 2014
GREATE HOTEL

nice na dnear to town
9
good and excellence
Izazul I. Families with young children Malaysia, November 9, 2014
Comfortable, relaxing and good services.

Good hospitality, nice staff, great facilities..
8
Enjoy staying for my family.
Yin W. Business travelers Malaysia, November 9, 2014
strategic location

location. shopping. central
8
It's average but generally old hotel
Eduardo E. Groups Philippines, November 8, 2014
Value for Money

Good location, friendly staff, good accommodation
7.7
Except for the telephone units in the hotel which needs repair, overall the hotel is good value for money.
Umi S. Couples Malaysia, November 2, 2014
awesome

location, room and swimming pool
8
i love it!
Kuo H. Solo travelers Taiwan, October 26, 2014
Warm concierge staff

1.View from the room towards KLCC 2.Concierger staff
8.3
Very good, warm service, nice view, although it's a short period stay but can say it's a short but sweet stay there. Not a very new design cos afterall it's not a new hotel but worth staying. didn't have a chance to enjoy F&B there, would like to try during next stay.
Louise C. Solo travelers Malaysia, October 26, 2014
Great Weekend Stay

Helpful staff, spacious room, great pool
9.7

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Customer Reviews - Renaissance Kuala Lumpur Hotel, Kuala Lumpur

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