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Renaissance Kuala Lumpur Hotel

Corner of Jln Sultan Ismail & Jalan Ampang, KLCC, Kuala Lumpur, Malaysia 50450

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Excellent

8.2

based on 2449 reviews

1885 reviews in English

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.8
All reviews (2449)
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Liu S. Couples Singapore, December 26, 2011
Excellent hotel and service with a smile

Comfortable room and excellent service crew
9
We checked in at the hotel at 6pm and was given a complementary upgrade from the standard room to junior suite! The room is spacious and the bed is soft and comfortable. The view from the hotel is great, with the twin towers as backdrop. Conceige staff are friendly and familiar with the local attractions and routes. breakfast spread is good but could be crowded during breakfast. Table setting could be improved to provide diners with a more comfortable environment. Daily newspaper has to be requested from the conceige instead of being delivered to the room. traffic jams around the hotel is common.
Syed B. Families with young children India, December 26, 2011
Great location but rooms can be old n outdated

location, breakfast, service in general. Twon tower view!
6.3
Although a five star hotel with a great location and services, they still have some outdated rooms crying for renovation! Unfortunately, they gave such a room and it was no fun. Especially the bathroom reminded me of something which belongs to the 19th century! If you get a good, recently renovated room then go for it Great location but rooms can be old n outdated location, breakfast, service in general. Twin tower view is great!
Md N. Families with young children Singapore, December 26, 2011
Lovely hotel and service with a smile

spacious room, comfortable bed, big swimming pool.
9.7
The hotel's staff, from the receptionist to the maintenance worker, were very friendly and worked efficiently. Once, our hotel room's front light was flickering so we called for the maintenance staff to change the light. The staff came and greeted us with a smile, even though it was late through the night. He worked very quickly and left after thanking us. The staff working at the front desk and the bellhops were very versed about the area and kindheartedly helped us when we had queries about it. They also gave us very useful traveling tips and told us about tourist attractions. The hotel bed was one of the highlights of our stay. It is first-class, in short. The hotel's location is within amenities, few mins walk to Twin Twr, restaurants & LRT.
Norazliza A. Families with young children Singapore, December 26, 2011
conveniently located hotel near to klcc

Can catch the nice view of the twin tower from the hotel
8.7
had quite a pleasant stay in the hotel. had a chance to stay at the new wing. from the hotel, it is convenient to walk to the klcc where shopping is good there. staff were friendly but the only minus point of this hotel is that we still had to pay for the carpark charges. that is one area that needs to be looked into. on overall, had a good stay and don'tming back to this hotel in future.
Foo L. Couples Singapore, December 25, 2011
Great Hotel

Great service, great location.
9
This hotel is conveniently located near to Dang Wangi LRT station and Bukit Nanas Monorail station. There may not be plentiful of eateries and shops around its vicinity but these two stations provide good (cheap) modes of transport around the city. It is also 10 minutes' leisure walk to the KLCC which offers very wide range of food variety and shopping experience.
Sivakumar V. Families with young children Singapore, December 25, 2011
Excellent hotel

Location
10
the hotel's location and facilities are excellent. the rooms were well maintained. all these made for a pleasant stay for us.
Mee Y. Business travelers Malaysia, December 23, 2011
right in the city centre and easy access to klcc

Good service and nice room
9
about 10 mins walk to klcc towers where you could easily find restaurants and do your crazy shopping. have east and west wings in the hotel, and i stayed at the easy wing. deluxe room, not bad, but a bit worn out. still, the bed and amenities were good, so would not mind the outdated decoration. food is alright, but suggested to go out to eat. very near to saloma where you can enjoy malay cuisine with traditional dance!
Arun K. Families with young children India, December 22, 2011
Good hotel

good location
8
it was nice stay. some issues in the room are 1. They should provide hand held shower also. 2. The tap in the bath tub is not properly positioned, when opened the water jet was hitting the drain operating disc located in the bathtub and splashes all around.
Neeraj B. Couples India, December 21, 2011
Lovely hotel and service with a smile

Excellent Service, Location, away from the city hotch potch
9.7
It was an excellent hotel. We had booked as per per views from Agoda.com...it was upto the expectations...Service is excellent..Hotel interiors are also very nice and attractive...Location of the hotel was very good...We really enjoyed each and every moment in the hotel...
Steingrimur G. Families with older children Iceland, December 21, 2011
Stunning view

exellent service
9.7
great hotel very close to the petronas twin towers. our room was high up with a stunning view to the twin towers. the room was very spacey and comfortable the stunning view in the evening made our stay very remember able the staff was very helpful ad friendly over all a very good service.
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