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Verified traveler reviews

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Excellent



based on 1217 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.1
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Laura S.
Australia
September 10, 2015
Would stay again
Location service room

jimmy K.
Australia
September 09, 2015
great stay!
service was fantastic location was great family friendly
It was a great holiday very happy with the choice of hotel will definately go back

Matthew R.
Australia
September 09, 2015
Great
Food, Service, Room Standard

Anthony M.
Thailand
September 08, 2015
Fantastic Hotel unfortunately not good communicati
Clean, Location, most staff friendly
Loved every bit of it. Unfortunately we were not told breakfast finished Monday mornings at 10am as we thought it was 11am like the other days we were there. when we went for breakfast at 10.05 the lady was rude and did not care that we had paid and given the wrong times. left a sour taste. But the good news is we would stay there again as one staff member cannot dampen the great efforts by all the other staff.

Michael B.
Australia
September 08, 2015
Great location, helpful staff, solid hotel.
Location, friendly staff, modern rooms.
Excellent hotel, in a great location. Staff very friendly and accommodating. Rooms are modern and well-appointed. Bed comfortable, but pillows less so. Excellent option for stay.

wong M.
China
September 06, 2015
A proper 4 star hotel
Fast in-room dining service, great location, easy transport

David K.
Australia
September 05, 2015
Location location location
Location is perfect to cbd and southbank

Desiree R.
Australia
September 02, 2015
Disappointing for the price
The friendly staff, the location and a good valet service.
Our stay was nice but this was due mostly because of the extreme friendliness of the staff and the great location.The hotel is lovely and grand on the ground floor (lobby) but the rooms are not of 4-star quality.Our room was very small and the bathroom tiny.The drawer in the closet kept on sliding open so we had to wedge it shut. For $224. for a tiny room with no breakfast included, was not good value.The helpfulness and friendliness of the staff saved the day for this hotel.

diana P.
Australia
August 31, 2015
Good spot
Central location, friendly staff, nice hotel
We had a great evening at the hotel. Have stayed there before and would stay there again. It is nice and close to Crown Casino, Southbank and the city. Good quality hotel with a nice buffet breakfast.

Fergal M.
Ireland
August 31, 2015
Weekend Away
Location , comfort , staff
Perfect