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Rendezvous Grand Hotel Melbourne

328 Flinders Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 340
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
818 reviews

Value for Money
7.7
Location
9.1
Staff Performance
7.9
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.0
Food/Dining
7.0
All reviews (818)
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Susannah H. Couples Australia, January 1, 2014
Lovely and comfortable

Location, comfortable clean
7.7
Very nice
Christina F. Couples China, December 31, 2013
Good experience

Location, service
6.7
Hotel has a good location, receptionist are helpful and friendly
Robert V. Couples Australia, December 27, 2013
DIssapointing, rooms not cleaned and staff rude

centrally located and easy access to most site
5.3
On Christmas day i come back to room and it had not been made up...cleaned etc....it was left with rooting rubbish in the bin and bed sheets all over the place as well as a still wet bathroom with no available towels. i called to ask why room was not made up and i was told that the hotel does not do this on Christmas day. Same thing occurred the next day but i had enough and demanded it be cleaned and it was but not till 7pm that night with a rubbish full for two full days....is this is a service industry?
Jeremy K. Couples Australia, December 27, 2013
Good, comfortable stay

Location, Service, Room Service
7.3
Great location, comfortable stay
Mohamed I. Business travelers India, December 26, 2013
cool and nice

location entertainment facility
7
very cool and nice
Ghim W. Couples Singapore, December 26, 2013
Great location, value for money

Location, value for money, new rooms
8
Had a great stay at this very centrally located hotel. Its walking distance to the shopping areas and cafes and a 10 minute walk to Crown casino. Had an of issue with what I thought was the very late check in timing (3pm!). Rooms are newly renovated and comfortable. Soundproofing was an issue thou as we could hear rather noisy guests opening/closing doors and talking (shouting) along the corridors. Food at the resturant is okay and not expansive.
James W. Couples United Kingdom, December 26, 2013
Excellent location with some old world charm

location location location
8
Very pleasant - all that we could ask for within the context of a one night stopover. Seemed to be good value.
Sandro B. Couples France, December 26, 2013
Nice Hotel, well located

Clean, well located, friendly concierge
8.7
Angela C. Couples Canada, December 26, 2013
Clean, comfortable, centrally located

Clean rooms, comfortable space, great location near Flinders Station in central Melbourne
8.7
We got a great deal on Agoda for the Rendezvous Grand. We were very happy with the rooms (clean and comfortable), and the hotel had a great location which made walking to attractions very easy. The hotel is also very close to Flinders Station for easy access to public transportation. I would stay at this hotel again in the future!
Robbie C. Families with young children Australia, December 26, 2013
Average service, average food. Great location.

Location, Public Transport, Restaurants
6
Staff was not that helpful, slow service... Buffet breakfast was extremely poor for a luxury hotel. Not much of a selection and the food did not taste that fresh. Wanted to have a egg white and vegetable omelette, however you have to pay extra. If you want to eat a healthy brekky be prepared to pay extra for omelettes, etc. I have stayed in this hotel during 2013 and the service, food and room was much better. Unfortunately my families experience was average this time around. As for the gym, it's an hotel room converted into a'gym'. The equipment is very dated and in bad condition. The treadmills are dangerous as they slip. Even the outlay is just everywhere, no format or order at all.

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Customer Reviews - Rendezvous Grand Hotel Melbourne, Melbourne

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