arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 1209 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.2
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.1

Claudia Q.
Australia
February 03, 2015
Good service
Lovely hotel, Late checkout and friendly staff
Very good stay, friendly and efficient staff. Quiet room and good value for money

Koula S.
Australia
February 02, 2015
Disappointing
Location refurbishment of the building
The overall stay was good :-- there appearse to be a lot of false marketing/advertising on the website eg:,agoda we booked the deluxe View room with the option or provision for a third person they stated that ALL Deluxe rooms catered for a third person that was a load of rubbish our room didn't accomidate a third bed. Extremely small room for what it was worth and I think you need to drop the Deluxe bit hardly a Deluxe of any sort. Tried to get a coffee/ tea at the bar at around 9 pm one night the staff member decided to turn off the coffee machine great!!! I think the Management CEO need to get there act together it has the potential to be a great Hotel.

Yin C.
Singapore
January 24, 2015
Comfortable stay
Well placed on Flinders Street near several tram stops, which are now free in the city area. Perhaps we didn't hear any noise because we requested and got a high room. Comfortable and clean room.

Angie A.
Australia
January 22, 2015
gorgeous hotel
location. price and facilites

Ahmad R.
Malaysia
January 21, 2015
Great memoir in Melbourne.
Perfect location,comfort in simple ways,cleanliness ,and historic hotel .
Great ! Excellent !..wish to return back again on day...:-)

Phoebe D.
Australia
January 20, 2015
Perfect location hotel
location, location, location

Simon P.
Thailand
January 20, 2015
Nice Room and Good Location
C Bus, nice Bed and good location
Very good and was happy with all, didn't eat any meals to rate.

Emma B.
Australia
January 20, 2015
Pleased
Close to everything I needed

joanne N.
Thailand
January 19, 2015
Great
Close , quiet , nice building
Very good

SHUM F.
Hong Kong
January 18, 2015
Good location
Location, Price, room condition
Everythings is fine. However, the house keeping seems not so good, still with hairs at bath room, no mini towels one day, towels just place over the hanger but not tidy.