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Recent customer comments

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based on 1209 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.2
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.1

Roi M.
October 27, 2014
Weekend Rendezvous
Location, cleanliness and friendly staff
It was great!

Pan P.
October 27, 2014
Great Experience
Nice hotel, Staff very Friendly and great location
We were welcome by their friendly staff and check-in was easy. All the staff are friendly and knowledgeable. The hotel is clean and comfortable

October 25, 2014
Simple rooms. Grand entrance
Location, location, location
Average stay. My room was a dark poky corner room.

Wayne F.
October 25, 2014
Stay not up to standard
Room was not ready for 2 1/2 hours after check in time of 2pm ,that the hotel conveniently changed to 3pm recently, even so it was still 90mins sitting around waiting to check in. The room was sub standard and the bathroom was not functional. the shower was so close to the wall and the water pressure so bad you could not get wet.

Janice C.
New Zealand
October 24, 2014
Grand stay at the Grand Old Lady Rendezvous
Staff Service Cleaness Meals Location security
We loved our stay at the hotel bought back beautiful memories of old. Being in her majestic surroundings was a thrill.Thank you all so much. Janice Campbell Barbara Hall.

Su Y.
October 23, 2014
happy camper
location, clean, friendly n helpful staff
Happy happy happy

Viv G.
October 23, 2014
Great Location
Good location, Melbourne CBD & walking distance to restaurant/shopping mall, coles etc....
Good location, Melbourne CBD & walking distance to restaurant/shopping mall, coles etc....

Chi W.
Hong Kong
October 18, 2014
Cleanliness, location, comfortable

October 11, 2014
Not great , needs improvement
location and nothing else
to start parking is hard , there no sign or info about parking ... So if you were going to rent a car don't bother as the parking around there supper expansive ... The the breakfast buffet to do pay top dollar for breakfast option on website and you will only get , toast , muffin and basic ... It's a shame for hotel to serve cafeteria style breakfast ... To walk to city is really close and a lot of good food place and shooing around .... The view is amazing from the top flor rooms .

October 09, 2014
A pleasant hotel in the heart of melbourne
Location. Service. Cleanliness.
Very pleased with our stay, rooms were clean and new looking. Central location. Our room had a rather ugly view of the wall but in general the hotel was attractive. Comfortable beds and helpful staff.