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2015
Excellent 8.1
Based on 1196 reviews

Recent customer comments

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Excellent



based on 1196 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.1

7.6 PASQUALE S.
Australia
May 23, 2016
great
staff great

7.2 Craig D.
Australia
May 23, 2016
Old & Tired
My room was clean, but small, old and tired. Paint was peeling off the desk, the walls are knocked about, the whole property needs some good maintenance. In saying that, the service and restaurant were good.

10 Huzie J.
Singapore
May 19, 2016
Awesome
helpful staff

10 Zoran T.
Australia
May 15, 2016
Tourist
Brilliant stay, great location, friendly staff. Comfortable bed. Perfect.

8.4 Shih C.
Taiwan
May 14, 2016
good location
comfortable stay

8 Adiswara R.
Indonesia
May 08, 2016
-
-

6.8 Valerie K.
Malaysia
May 08, 2016
Excellent location
Great location

4.8 Hooi L.
Malaysia
May 06, 2016
Racist and rude staff
This is one of the most racist hotel I've ever encountered throughout my travel around the world. The staffs are rude, they provide double standard of service between Asian (Chinese) guest and White Man. The morning when we are to check out, the staff didn't even bother to greet me good morning but when an English couple step out form the lift, he quickly greeted them " Good morning"", how are you ?" What a disgust! On the guest manifest, the staff list is as coming from China despite the fact that we are Malaysian. Mind you, not everyone who looks Chinese is from China !

9.2 Youn K.
South Korea
May 05, 2016
Small room but convenient location and staff was helpful
Free wifi, so if you look at your smartphone a lot, this is the place to go. The room was very small, so if you have big luggage u will have a problem a bit. Amazing beautiful elevator and staffs were great. I like to stay here again this june, but I like a bit bigger hotel. Any it was nice!

7.2 Xiuping T.
Singapore
May 01, 2016
More in room amenities will be great
No complimentary bottled drinks in room, however there free flow of water to be refill with your own bottle all guest.