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Recent customer comments

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based on 1217 reviews
  • Cleanliness 8.4
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.1

sarah A.
United Kingdom
June 04, 2015
Convenient location
location nice hotel friendly staff
very good

Alysha H.
June 02, 2015
Dirty and Staff Did Not Care
Location, Concierge staff
Not great.

Felix B.
May 31, 2015
good stay
clean, comfort, nice service

Michelle F.
May 23, 2015
Great location
Location, service, price
Great value for money, but can be a little noisy next to station

Yery A.
May 16, 2015
Good location in CBD
Free wifi, complete, and good location
It was nice to stay this hotel, easy to get restaurants

Thomas F.
May 15, 2015
Location, price and staff
Stay was fine

May 09, 2015
so so...
location . price . parking
our mother tongue is not english . So , when my mum who is an olderly tried to ask a question and dint understand what did u all say , stop UPROLLING ur eye ball ... thanks ...

Hanh T.
May 03, 2015
Location is very close to Melbourne attraction . The tram, especially the free tram no 35's station just in front of hotel. Staffs helpful. Free wifi in the room. Will recommend for my friends
Amazing. Sunny. People very friendly

Adam B.
April 27, 2015
happy days
was great

Tammy H.
April 26, 2015
Great for business traveller
Value for Money and convenient
This was my second time staying in this hotel. Second time experience wasn't that pleasant due to the room given was very poor reception, no wifi and my mobile is always on SOS. I requested to change room which they put me into a smaller but with good reception, I'm still very happy with that. I stayed there for 3 nights, first day cleaning service was good, however, 2nd day cleaning was pretty bad, they didn't clean cups and tables, not really what I expect the 4 stars cleaning service. I didn't complain to the hotel, but overall staff there is friendly and convenient place to stay, great for business traveler.