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Gareth G.
Couples
United Kingdom,
March 14, 2014
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Best hotel I have stayed in ever
The Staff were extremely attentive, friendly and talkative, nothing was too much for them, the owner himself led this by being around at breakfast every day.
9.7
I found it difficult to find anything to criticise. This small hotel oozes personal service, nothing is too much trouble for all of the staff. Bottle of wine in room and fresh flowers, free wine, beer or soft drinks in the foyer at all times, complimentary driver to take you to the various sites if you want, we were even given a complimentary drive to the airport (30 minutes away). The breakfast was excellent, constantly topped up with fresh food. The hotel does not offer other meals. The rooms are of a good size, very clean and there was very little noise outside for a city location. 5 minutes walk from the city centre and the Jewish quarter where there are many high end shops and very good restaurants. Overall excellent.
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Anthony B.
Couples
United Kingdom,
November 3, 2013
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Fantastic hotel and super staff
Location, staff, breakfast
10
Wow! what a super hotel, I cannot give one negative. The hotel is ideally situated for easy walking for sight seeing and eating. Our room was in the attic, it was a lovely room with a large comfortable bed with en-suite shower and very quiet. The staff are wonderful, so attentive, nothing is too much trouble for them. I've never stayed in a hotel with such caring staff. Frank the manager is very obliging and will help any way he can. I would highly recommend staying here.
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Charles R.
Couples
United States of America,
September 16, 2013
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Great place to stay
Great staff, good location, and room
9.7
It was wonderful. Staff extremely helpful. Nice rooms. Good location. Good buffet breakfast included
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Angelina O.
Couples
Singapore,
August 12, 2013
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Comfortable, convenient
Great location, good service, clean room
7
Great location, good service, clean room. Can be noisy if staying in a room at a lower floor but we are ok as we stayed in a higher floor.
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David B.
Couples
United States of America,
May 25, 2013
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Best service and most friendly staff in Prague
All the staff was very friendly and hellpful . The breakfast was fabulous. Complimentary drinks offered everytime we came back to the hotel.
9.3
I can honestly say it was the best experience I have ever had in a hotel any where in the world! (and I have traveled a lot). We were received at 7 AM with a wonderful breakfast, even though we were way before the check in time of 3 PM. We were given directions to the main atractions and also a walking tour by one of the staff members. When we came back we were offered complimentary drinks; anything we wanted, wine, beer, tea, coffee. The owner even went to get some beer for us from a neighboring bar! The breakfast buffet was wonderful, with many choices. A lot better than many of the breakfast buffets in bigger hotels. I cannot say enough about the hotel's staff. They are some of the friendliest people! I really thing that the owner, Frank, makes a big effort to hire people that have the same philosophy and treat their guests as part of their family. It was also great to share time with other fellow guests at the end of the day while having a drink.
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Sarah S.
Solo travelers
United States of America,
May 6, 2013
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Perfect stay in great location
Location, friendly staff, clean and spacious rooms
9.7
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Ripoche S.
Couples
France,
December 29, 2012
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Small Hotel with a Fantastic Service
10
Stay at the hotel for only one night. We choose the hotel because of the very central location in Prague and we will come back because of the service.
Very short time for the visit and the staff help us like if we were good friends or from the family.
Itb make our stay wonderful. We have been able to visit in only one and half day the castle, the Jewish cemetery and the old town.
The hotel is only 23 rooms and we feel almost like home.
Restaurant Tip:
We try the Kolkovna restaurant on recomendations of the hotel's staff and it is a vuluable. Good food for and fair price.
Seems to be a typical Czech brasserie.
Try the pork knee if you like meat.
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Tammy L.
Groups
United States of America,
November 22, 2012
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Crisp and sweet boutique hotel with great location
Location, staff, cleanliness, breakfast
10
the location was great-just a coupled minutes walk to main square in the old town. walk itself is beautiful as you pass medieval cobble stoned streets, art deco buildings and lovely churches. hotel is also steps to great nightlife scene where a bunch of bars and restaurants are packed with attractive locals.
the staff were extremely friendly, sweet and helpful in suggesting sightseeing places, walks, and arranging transportation if needed. it was a five star experience at a really inexpensive price point. will definitely stay here next time i'm in town. breakfast buffet also really good. in fact i had a really early flight out and they packed me a breakfast to go just to insure i had a morning meal.
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Nattapong V.
Couples
Thailand,
November 13, 2012
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Lovely hotel with very nice service
The staff is very very nice
9.7
I have stayed here for 4nights , it was the small hotel with high quality of staff
They take care their guests very well. Great location not too far from the old town and the palladium , shopping mall. their room is clean and the price is very cheap. Breakfast is delicious.
Sightseeing/Attractions Tip:
U should attend going to glass factory
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Arnaud M.
Couples
France,
July 30, 2012
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Lovelly hotel and great location
Smilling staff, high quality of services and perfect location in the old center of Prag
10
Travelling often to Prague, I really enjoy to stay at residence Agnes. The hotel is very well located in the heart of old Prag, close to shop (for the pleasure of my wife) and close to restaurants ...
The hotel is very nice and charming. Services of the hotel are perfect and the breakfast very good.
The staff are nice, smilling and always ready to help !
We really like this hotel !
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