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About Residenza Millennium

Description

Set in a beautiful 19th century Florentine palazzo, this family-run accommodation is an ideal starting point for discovering Florence. Residenza Millennium is within walking distance to many major artistic, cultural, and religious attractions such as the Duomo, Uffizi Gallery, Palazzo Pitti, and Ponte Vecchio. The famous shopping street Via de' Tornabuoni is a short walk away, as well as the congress center Fortezza da Basso and the Palazzo dei Congressi. The Santa Maria Novella central station is just across the street. The staff at Residenza Millennium speak several languages and are always ready to assist guests who need information or bookings for museums, exhibitions, events, and tours. All guestrooms, furnished in typical Tuscan style, are equipped with a private bathroom, air conditioning and heating, flat-screen satellite TV, safety deposit box, and Wi-Fi access.
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Features

Hotel Facilities

  • airport transfer
  • bicycle rental
  • elevator
  • family room
  • laundry service
  • luggage storage
  • restaurant
  • safety deposit boxes
  • tours

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • French
  • Italian
  • Spanish
  • Swedish
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Policies

Please note that on 1 July 2011, the City of Florence introduced the tourism tax, applied to non-residents overnight staying, for a maximum of 10 consecutive nights. The tourism tax rate is in accordance to local regulations and to be paid directly at the hotel: 2 Euro.

Check-in is not possible after 08:00 PM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 AM
Check-In Until: 08:00 PM
Check-Out Until: 11:00 AM
Number of Rooms : 12
Reception Open Until: 08:00 PM
Room Voltage: 220
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Recent customer comments

Filter by traveler type
All reviews (52)

Business travelers (3)

Couples (28)

Solo travelers (9)

Families with young children (2)

Families with older children (7)

Groups (3)

Very good
7.2
Hotel Condition/Cleanliness
7.7
Location
8.7
Room Comfort/Standard
7.2
Staff Performance
7.4
Value for Money
7.0
Food/Dining
5.0

8.3 Sohyun L.
South Korea
August 25, 2015
Good for us
Near by Train station , Duomo and main street too.
Comfortable but ..first time I found so hard ~

3.7 David R.
United Kingdom
August 07, 2015
Over zealous manager. Read all reviews first.
The manager was extremely rude and loud, with no idea about customer service. He is over 6 feet tall, but was shouting at and pointing his finger at my 45kg wife. I had to physically push him away, and his answer was "she started it".....pathetic! The argument started because a small part from the top of the tap was loose and fell down the plug hole in the middle of the night. The following day when we returned he left a note saying that we should replace the missing item. I told him what had happened, but he said they had already checked in the pipes but it was not there, so he would have to call out a plumber to help him buy the missing piece, and charge all that to us (50 Euro call out charge to start with). I could not believe that the piece could be washed away, so I told him I would open it myself. I did that, and found the piece. He was lying that they had checked it, but then chose to blame it on his staff. But not even a word of apology. I would definitely NEVER recommend for anybody to stay here. It is not a hotel, it is like staying in an eccentric's private residence, with a million rules to follow. I should have read other reviews before booking.

8.7 Yoonjeung J.
South Korea
July 05, 2015
Good location
you feel a unique renascence mood here

5.7 Jill S.
Philippines
January 05, 2015
A residence lodging near Firenze SMN station
The lodging is right across the Firenze SMN station. There are many surrounding restaurants. Rooms are clean.
This is not a hotel but a residence converted to lodging. Thus, they are lacking all amenities and they are only good for sleeping. There is only one staff that serves to welcome you. When we arrived, he stepped out so we wanted for 45 mins to be able to check in. There was no breakfast and hot food is not allowed. Wifi is free. You need 2 passwords to get in of the building and a key to operate the elevator. You cannot control the heater in the room as this is said to be automatic. We went during winter so the room was very cold. Price is too expensive for what they offer as there are mang surrounding hotels that offers the better service and at the same price.

5 Mandy W.
Hong Kong
November 30, 2014
Unfriendly staff; great location
1. No 24 hrs front desk, must check in before 8pm 2) luagguage can be kept till 6pm in public area. 3) no laundry or hot food is allowed. 4) good location
It's not a hotel, more like B&B. Recommend to search the map before book. We arrived after 8pm and the staff is off but come back to open the door for us (appreciated). We enter the room, he told us 3 rules, no laundry, no hot food and no smoking. Luggage can only be kept till 6pm and we need to send the luggage to train station which 6 euro per piece. Please also read all post in the house as a fine of 30euro was charged as we don't know we need to put the key and our luaggage in the public area and left the key at the desk by 11am. The staff or owner is very unfriendly and speak loud. I will recommend this place if the operati

9.3 Yuqiong L.
China
March 04, 2015
Nice and clean
location (extremely near from the train station), very clean, friendly staff
it was really nice. adapted from the owner's own house I guess, the stairs and lift are really old-school, those you can see in the movies of 19th century. The lift sometime doesn't work, but it's only 3 floors. The room is huge with extremely high ceiling, very well decorated. When we checked in, the owner even gave us two pieces of chocolate, lovely. XDDD The location was so convenient, that we stayed in Florence for all the nights in Italy and travel by train during daytime.

4 Lam K.
Hong Kong
July 11, 2014
Terrible experience
convenient location
The toilet/shower room stinks. No improvement at all after reporting to the owner. Terrible hospitability Air conditioner are off due to cleaning time (first day 2 hours), poor excuse from the owner and even told us this is in their policies. A mean owner. Owner is speaking loudly every morning in the corridor. It is situated at a very convenient location which is next to the train station but it is not easy to find.

4.7 Angela L.
Hong Kong
May 27, 2014
near smn train station, not good value of money
near smn train station, high ceiling, clean
It likes a guest house or residence instead of a hotel, near smn train station, staff strongly reminds us not to put the luggage near the wall, otherwise he needs to repaint it, I think sometimes it’s inevitable for people holding the luggage appropriately, wifi is only for 3 devices otherwise need to charge you

2.3 Mahesh P.
Australia
May 09, 2014
horrible experience please do not book this one
nothing good to say
This place is a guest house and not a hotel. Rooms are tiny and very badly maintained. The noise levels from the street is terrible. The bathroom had a terrible stench. The photos on their website is very misleading. Please make sure you never book this accomodation. I would recommend to remove this accomodation from their offering.

7.7 Pak L.
Malaysia
March 25, 2014
Value of money
Good location and value of money
The hotel is located at the city centre and just opposite the Florence train station. The square and Dummo are reachable within half am hour by leisure walk. However, the room floor is made by tiles thus a bit cold and uncomfortable during night time. This hotel does not provide breakfast but there are many restaurants at surrounding area.


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