Very good 7.4
Based on 5727 reviews

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About Resorts World Genting - Awana Hotel

Description

Surrounded by beautiful greenery, Resorts World Genting - Awana Hotel is the country’s highest hotel, located at 3,000 feet above sea level and only 45 minutes from Kuala Lumpur and 90 minutes from KL International Airport. The hotel provides over 400 rooms with 5-star facilities, so you can choose the accommodation of your choice. All the modern rooms are clean and elegant. Set close to nature in the surrounding rainforest, many activities include jungle trekking, stroller’s trail, bird watching, and golfing. Not only that, Resorts World Genting - Awana Hotel is also famous for being the biggest and the first indoor theme park in Malaysia - you will never get bored here. The hotel provides diverse on-site dining venues where you can find everything you want to eat. Resorts World Genting - Awana Hotel provides a tranquil and relaxing stay for all their guests.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Car park
  • Shuttle service

Fitness & recreation

  • Fitness center

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Golf course (on site)
  • Tennis court(s)
  • Squash court(s)

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Concierge

On-site facilities

  • Family room
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • Malay
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Policies

The minimum age of guests to stay is 18 years if unaccompanied by an adult.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 413
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Important notice

Genting Outdoor Theme Park is undergoing construction of the Twentieth Century Fox Theme Park from October 27, 2015 to December 30, 2017. During this period, guest can still continue to enjoy the rides at Genting Indoor Theme Park.
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 7.5
  • Facilities 7.0
  • Location 7.6
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for money 7.5
  • Food/Dining 7.0
Sort by

YEN C.
Malaysia
August 30, 2016
Spcious and clean room
The room is clean and big. Breakfast is delicious. I would like to stay there again.

SAW L.
Malaysia
August 25, 2016
Overall
Clean & comfortable

SUHANIZA S.
Malaysia
August 23, 2016
good experience
big swimming pool, big and spacious room, nice facilities. will come again

Zahir A.
Singapore
August 23, 2016
Magnificent view of mountains
Satisfied with almost everything here. Just facilities needs improvements

SUK C.
Malaysia
August 23, 2016
Cozy and weekend gateway
cozy place. love it so much..

Tashi T.
Malaysia
August 21, 2016
Poor Maintenance
The surrounding environment is perfect but the building need refurnishing

Joh K.
Malaysia
August 21, 2016
Bath towel cleanness & breakfast cooking & spread could be improved, befitting Awana Genting image.
Breakfast quality could be improved. And had dinner at pub cum restaurant. Most food unavailable or told to wait between 1-1.5hours what was ordered, that was available. Unfortunately, what was ordered after 20minutes was not available. Sincerely hope with constructive feedback, will correct situation. And suppose will not return for dinner again.

Muhammad W.
Malaysia
August 19, 2016
AC
aircond in our room was leaking and not cooled

Ismail B.
Egypt
August 18, 2016
disappointed
disappointed

Moon Y.
Malaysia
August 15, 2016
Staff Shortage & FacilitiesToo Old
Insufficient staffs at Check in counter, hliotel room bathroom basin water outlet is blocked. Hotel facilities need upgrade. Hotel doesn't deserve 5 stars rating. It deserves only 3 1/2 stars.



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