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Resorts World Genting - Awana Hotel

8th Mile, 69000 Pahang Darul Makmur, Gohtong Jaya, Genting Highlands, Malaysia (Show on map)

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Formerly : Awana Genting Highlands Golf & Country Resort
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Area: Gohtong Jaya Number of Rooms: 413

Recent customer reviews

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Good

7.4

based on
4909 reviews

Value for Money
7.5
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.1
All reviews (4909)
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Doreen Y. Couples Singapore, December 7, 2014
Cosy

Bed and Spacious Room
8
Comfortable stay
Suchitra T. Groups Thailand, December 6, 2014
Hotel service

Room + atmosphere + comfort
7.3
1. It should serve free wifi all atrea in hotel 2. The woman receptionist is not service mind because she maybe cannot speak english; howevet, she should practice the international language.
Chong S. Families with young children Malaysia, December 6, 2014
Throughout my stay in Awana Genting with my family

1)staffs friendly 2)spagetti is awsome 3)the views are beautiful
6
For family trip with two king beds is awsome and I have enough space to breath rather than to squeeze all of us into one bed; The facilities inside the hotel need to monitor and change accordingly such as the shower head, carpet n etc fROM times to times to maintaince the name of 5*hotel ; Buffet breakfast need imporovement as too little choices of food provided although the taste not bad and the areas for dining for those smokERS should be quarantine from those who are non smoking as the immoral smokers will not be border either u are bringing kids along or not while they will still puffing away ; The staffs are helpful n friendly ; The menu of food should included kids menu in the future; The restaurant should provide delivery service for food ordering to the hotel room as its not convinient for those who have kids and still need to come down and bring back the food to the room (example from room 27561) ; The view fROM the room is great for those nature lovers; The shuttle bus services is good but if they provide in every half an hour will be better for the tourisism purpose; The location is good as nearby the Skyway and easy access to it either via bus, car nor taxi; Its also near to strawberries farm which is good for us to pay a visit especially those who have kids; The so call `taxi` prebook by the hotel is a proton iswara which not so comfortable and one way from Awana hotel to Genting grand cost RM 40 which much more expensive than easy taxi app showing estimated price of RM20; Overall, my family and I enjoy the stay there and will consider go back again in the future and we hope that the management will have improvement in the above stated poiNTS.
Ang G. Families with young children Malaysia, December 5, 2014
bad service

room,food..
6.7
I think I won't come again...the service too bad...
Muhammad A. Couples Malaysia, December 5, 2014
Best

Location. Cold temperature. Chill
9
Very best
Ooi K. Families with young children Malaysia, December 5, 2014
great stay

green surrounding, free shuttle bus provided
7
Hock C. Families with young children Singapore, December 5, 2014
You pay peanuts, you get monkeys

Low price, heated pool, clean & fresh air
4.3
Our stay was spoilt when the 2 Tigger stuffed toys our daughters left on the bed when we went out disappeared. Housekeeping claimed they couldnt find the Tiggers among the bed sheets sent for laundry. Made a report but the security guy hardly wrote anything in his report book and went through the motions. You pay peanuts, you get monkeys...and lose your Tigger.
Nantha K. Families with young children Malaysia, December 5, 2014
good vacation

peaceful environtment
8
It was great and awesome vacation with family of 9 with young and older guest.
Bhavani V. Families with young children Malaysia, December 5, 2014
Pleasant stay

Clean, room is spacious & location is good
7.7
Dayang S. Families with young children Malaysia, December 5, 2014
great stay will come again

great food,spacious hotel,great staff
10
requested a great scenery view room,and they gave it to us. thank you. but they only little thing they should change is,able to print out a receipe even it is booked from agoda oh and,please place ur staff at the ground floor near the lift. its kinda creepy walking down at night.other than that,its great.

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Customer Reviews - Resorts World Genting - Awana Hotel, Genting Highlands

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