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Resorts World Genting - Awana Hotel

8th Mile, 69000 Pahang Darul Makmur, Gohtong Jaya, Genting Highlands, Malaysia (Show on map)

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Formerly : Awana Genting Highlands Golf & Country Resort
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Area: Gohtong Jaya Number of Rooms: 413

Recent customer reviews

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Good

7.4

based on
4837 reviews

Value for Money
7.5
Location
7.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.1
All reviews (4837)
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Yeap B. Families with young children Malaysia, September 2, 2014
Nice room n place. .suitable for all family.like i

-room r big value for money, d swim pool is warn water suitable for d weather there.veey good place for relaxing
9.7
Quan L. Families with young children Australia, September 2, 2014
Unworthly Vacation in Awana hotel

Good Malaysian foods, good views, Friendly Receptionist
4.3
Payment make immediately after any services (room services). No money exchange services available. Unattended of Kid playground. Swimming pool with mixed resident from the Hotel and the Tower. Limited or no helping provide to customers.
Kuang M. Families with young children Malaysia, September 1, 2014
hotel away from the busy traffic

location away from the busy traffic, golf course
7.3
the rooms were clean, and rates were decent.
Shahrul H. Couples Malaysia, September 1, 2014
Old Hotel, Improve Front Desk Experience

Theme Cuisine, Heated Swimming Pool, Massage Service
4.7
First timer here in Awana Genting. Would really appreciate to be given a better room for 1st impression. The room was old with broken large mirror in the living room. Bedroom line/bedsheet/pillow case were not fresh, smell like mildew. I asked for valet service but the concierge said it was not available here and steered me to park a bit further to the hotel despite of the empty parking spaces near the hotel's lobby (supposedly booked). Checking out, nobody assisted us in putting our luggage into the car boot even though there were many standing staffs nearby.
Tze Y. Families with young children Malaysia, September 1, 2014
Great and well maintained

Pool, scenery, activities
9
This was my first time staying at Awana, it was great and my kids love it especially the pool where they have slides and a warm pool. However kids pool are cold and i suggest that they should make it warm as well. Overall everything was ok. Room was spacious, clean and we stay at 23rd floor where the view is good.
Sukhainah K. Families with young children Malaysia, September 1, 2014
best place to stay so far in genting highlands

spacious room,private swimming pool,magnificent hillview
10
Awesome!
Tan K. Families with young children Malaysia, September 1, 2014
good

service
10
Lik S. Couples Malaysia, September 1, 2014
International standard hotel, but not the staff

cleanliness, value for money, room condition
8
everything was great except for checking in, inexperience staff took forever to process. been waiting for more than 30 minutes for them to handle less than 3 customers
Stephen F. Families with young children Malaysia, September 1, 2014
Not worth value of $$
5
The hotel is due for a overhaul.
Nor H. Families with young children Malaysia, September 1, 2014
Enjoyable short getaway

near to KL, good ambiance and good facilities
9
Perfect short getaway and the kids really enjoyed it :)

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