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Resorts World Genting - Awana Hotel

8th Mile, 69000 Pahang Darul Makmur, Gohtong Jaya, Genting Highlands, Malaysia (Show on map)

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Formerly : Awana Genting Highlands Golf & Country Resort
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Area: Gohtong Jaya Number of Rooms: 413

Recent customer reviews

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Good

7.4

based on
4762 reviews

Value for Money
7.5
Location
7.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.1
All reviews (4762)
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Kian C. Families with young children Malaysia, July 29, 2014
Well keep hotel

Outdoor experience
4
Good without comments
Jian C. Couples Malaysia, July 28, 2014
Nice room with nice view

The location is convenient, weather is just nice, not too cold, the room is big and clean.
7.7
Overall is satisfied. The only thing not OK is the staff service, the staff given me a room which not able to open so I have to walk over to lobby again and still the second set of keys not working.
Chua C. Families with young children Malaysia, July 28, 2014
fair & comfortable

food, clead, swimmming pool good
6
pleasant
Wen J. Couples Singapore, July 28, 2014
value for money

big bed , spacious room
6.3
pleasant as the weather is good and 2 queen beds for 2 persons... hotel a little worn especially the bathroom
Kim W. Families with young children Malaysia, July 28, 2014
Good

Location and room comfort.
6.7
Vaishnavi L. Couples India, July 28, 2014
Far from the real Genting

Comfort, View, Cleanliness
7.7
Stay was comfortable. Room was neat, clean with a lovely view of the Genting Highlands. The disadvantages of staying here are * You are too far from the real Genting * Wait time in the Shuttle bus queue to Genting main area is minimum 30 min * Travel time in the shuttle bus is 15 to 30 min * You cant stand and travel in the shuttle so if you dont get a seat (even after waiting in the queue so long) you need to wait for next bus which is after an hour * Shuttle buses are on time almost all the time but the trip uphill is not so exciting and not worth the wait * In the night, the wait time in the queue is even more. 1 hour or may be 2 hours on weekends and public holidays Next time if I visit Genting I would prefer to book in hotels on top. Those are in the main area and are close to all the places you have to check out in Genting.
Raymund J. Couples Malaysia, July 28, 2014
Good stay after all

comfortable, clean, awesome place
8.3
we came at 1:30pm to check in, everything has been paid online, when we get in to the reception, they told us that we need to wait for 30-45 minutes. That was fine with us so we stayed at the couch to rest for a moment. Come 2:00 (Standard checking time), we asked if the room is now ready and they said not yet, so we waited again for another 15 minutes, come 2:30, ONE STAFF SAID it isnt ready yet, while newly arrived customers are going straight to the rooma after check in..FINALLY, after getting upset, they managed to have the room ready. POOR Customer Service!
Chong S. Couples Malaysia, July 27, 2014
Value for Money in his class

Roomy, Cleanliness and shuttle bus
9.3
Is quite good experience while staying in Awana Hotel. Although only 1 day we overnight but feeling satisfied with this hotel. Especially the shuttle bus services. We no need drive up to Genting by own, this really convenient especially in peak season, difficult to find parking in Genting. The room is clean and roomy, i like it.
Wong W. Families with young children Malaysia, July 27, 2014
good

safe and comfort
6
not bad overall. just that the food for breakfast is not as good as expected.
Madan M. Families with young children Indonesia, July 26, 2014
Pretty old hotel but still very good to stay

Free Shuttle Bus, Weather and Bed Comfort
7.3
It's a very nice experience staying in this hotel because of the weather, no pollution and near Genting Theme Park and Chin Swee Temple

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Customer Reviews - Resorts World Genting - Awana Hotel, Genting Highlands

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