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Resorts World Genting - Awana Hotel

8th Mile, 69000 Pahang Darul Makmur, Gohtong Jaya, Genting Highlands, Malaysia

Recent customer reviews

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Very good

7.4

based on
5457 reviews

4416 reviews in English

Value for Money
7.5
Location
7.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (5457)
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Kalaivaanan K. Couples Malaysia, December 8, 2014
Cool vacation

Peace,relaxing,refreshing
8
Satisfied with the accomadation
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Chong S. Families with young children Singapore, December 8, 2014
Conforable place to stay

Quit, food and clean
9
The location is good, got shuttle bus to Genting highland every half hour.
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Nurhafizah A. Families with young children Brunei Darussalam, December 7, 2014
Nice environment and feel peaceful

Well space, landscape and good planning
8
Very pleasant
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Philip B. Families with young children United Kingdom, December 7, 2014
A great weekend getaway

Best 3 things: Very attractive design and location; great balcony view and really comfortable queen-sized beds, perfect for a family with two young kids; and good food
7.7
The staff were friendly and helpful, although service in the cafe was very slow on one occasion and very slow on another. The hotel is in need of some maintenance, e.g. broken lift button, broken fan switch in the room, and shower not working as well as it should. And we enjoyed using the pool - slide was fun and jacuzzi was warm. We had a 50% deal on the room so it was good value for money. We would definitely consider coming again with a similar offer!
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Shaiful B. Couples Singapore, December 7, 2014
Wifi

Food
8.7
It was good. Everything went well. Just that there isn't any wifi in the rooms and the wifi at the lobby is chargeable.
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Larvin R. Couples Malaysia, December 7, 2014
Comfortable stay

Location, facilities and courteous staff
5.7
Pleasant stay , though rooms could do with some renovation especially the bathroom. Other facilities in the hotel are on par with a 2-3 star hotel therefore don't have too high expectations. The staff are courteous and helpful and location is good.
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Azmie A. Couples Afghanistan, December 7, 2014
Nice enough place to crash.

Shuttle bus service.
7.7
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Kerry M. Couples United Kingdom, December 7, 2014
Ok hotel, def not 5 stars

Location
6.3
Stayed here for one night, the room we were given was kind of in the basement, with a view of the car park so not so great. The room itself can best be described as very brown, everything like it came from the 70's. Furniture and fixings were old and def in need of updating. The room was spacious with a small kitchen. Prob wouldn't choose to stay here again as the room doesn't reflect the cost of the room.
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Doreen Y. Couples Singapore, December 7, 2014
Cosy

Bed and Spacious Room
8
Comfortable stay
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Suchitra T. Groups Thailand, December 6, 2014
Hotel service

Room + atmosphere + comfort
7.3
1. It should serve free wifi all atrea in hotel 2. The woman receptionist is not service mind because she maybe cannot speak english; howevet, she should practice the international language.
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