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Resorts World Genting - Awana Hotel

8th Mile, 69000 Pahang Darul Makmur, Gohtong Jaya, Genting Highlands, Malaysia (Show on map)

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Formerly : Awana Genting Highlands Golf & Country Resort
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Area: Gohtong Jaya Number of Rooms: 413

Recent customer reviews

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Good

7.4

based on
4512 reviews

Value for Money
7.5
Location
7.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.1
All reviews (4512)
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Tan K. Couples Malaysia, December 28, 2014
great time @ awana

food, location, & comfort
8
Having great & relaxing time there
Im P. Couples Malaysia, December 26, 2014
Hotel in the lush rainforest

Lots of space; Great greeneries; near eatieries at Goh Tong Jaya.
5.3
Although the hotel is not up to the international five star standard it is however clean and well kept. Sit in the midst of lush rainforest with cool temperature around 20 degrees celsius, we thoroughly enjoyed our stay at the AWANA. It is close to Goh Tong Jaya with many seafood restaurants to choose from.
Judy G. Couples Singapore, December 26, 2014
Romantic holiday

Room size, room view, staff service
6.3
Ok
Chang Z. Families with young children Malaysia, December 25, 2014
unsatisfied with the room

the view from hotel room were guite nice
6
How could a hotel rate their hotel as 5 star hotel when there was hair all over the floor in the room?? Really unsatisfied with the cleanliness..please take note about this.
Hendy W. Families with young children Indonesia, December 24, 2014
Expensive for the value of staying in old hotel

View, shuttle bus, big room
4.3
Boring, less fasility
Ooi H. Families with older children Malaysia, December 23, 2014
Warm stay but rude shuttle bus driver

Swimming pool, Gym facilities, and room
7.7
Enjoyed my stay in Awana, which is my 3rd time. But had a unpleasant experience with the shuttle bus services driver to Skyway. He is impolite and unhelpful. Refused to help carry my mum in-law wheelchair to the bus, which is very heavy. Thankfully there are other passengers offered to help me with the wheelchair.
Ree J. Families with young children Malaysia, December 23, 2014
pleasant experience

variety good foods, comfortable room, friendly staff & environment
8
Kok F. Couples Malaysia, December 22, 2014
Genting Awana Review 2014

Location; Environment; Weather
6.3
Swee M. Families with older children Singapore, December 22, 2014
2 nights stay

Big Room, Bathtub, Scenery
5.7
The Breakfast buffet provided was very disappointing. Partly because of many tourists who are greedy, taking so much food which they couldn't even finish just so others cannot have a piece of them(you can see so much leftovers on the table, food wastage). The staff also takes very long to replenish the food. Everything was being scooped away so FAST. There was nothing much left to eat and I seriously did not enjoy my breakfast for both days. One of the day, there's a sudden black out in the morning. It's not that scary if you're in the room because there is still sunlight, but if you're stuck in the toilet bathing, i swear you couldn't even see your hands. Scary Experience. No explanation from the staff for why it happened.
Soon K. Families with young children Malaysia, December 22, 2014
Wonderful

Big room, nice enviro, nice breakfast
8
Last visit was 2 decades ago, hotel changed and upgraded a lot. Spacious room, with 2 double beds, good enough for family travelers (with 3 kids). Breakfast with variety of choices, my kids were just loving it. Will definitely revisit again.

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Customer Reviews - Resorts World Genting - Awana Hotel, Genting Highlands

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