The minimum age of guests to stay is 18 years if unaccompanied by an adult.
All guests who are eligible to use the self check-in kiosk may do so to expedite your check-in. The eligible guests can complete their check-in process on their own using the self-service check-in kiosk. The check-in kiosks are located in the hotel lobby operating from 6:00 AM to 11:00 PM. Identification is made by using MyKad for Malaysians and Passport for international guests. Guests whose MyKad or passport details are not recorded in the system must approach the front office first before they can start to use the check-in kiosk.
Effective on February 14, 2015, a minimum surcharge of 15 MYR is chargeable for any special requests that is not in your original booking such as connecting rooms, specific room number, location, room with view, and queen or twin bedrooms (subject to room availability).
Effective 27th October 2014, all guests who are eligible to use the self-check in kiosk may do so to expedite your check-in. Please note that any type of room(s) based on the category you have booked will be automatically assigned to you.
Additional charges will apply for luggage delivery / collection services. A trolley deposit of 30 MYR is required for self luggage service.Children and extra beds:
Guests over 11 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.