2015
Very good 7.3
Based on 18809 reviews

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About Resorts World Genting - First World Hotel

Description

With more than 6,000 rooms on offer, the Resorts World Genting - First World Hotel claims to be the world's largest hotel by room count with 500,000sqft of an indoor theme park, food galore, and shopping center. The main entrance is decorated with lush, grand, tropical rainforests greeting guests, followed by a spacious Spanish courtyard lobby. Every room is comfortably furnished with all the comforts you may need. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Resorts World Genting - First World Hotel.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park
  • shuttle service

Fitness & recreation

  • fitness center

Food & beverage

  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • concierge

On-site facilities

  • casino
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

The minimum age of guests to stay is 18 years if unaccompanied by an adult.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

Early check-in is subject to availability.

There is a fee of MYR 20 for the use of luggage delivery / collection services by the bell counter personnel.

The property requires a refundable trolley deposit of MYR 20 for self luggage service.

Check-in or check-out outside the mentioned hours may be subject to an additional charge.

All special requests are subject to availability and additional charges may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out From: 10:00 AM
Check-Out Until: 11:00 AM
Number of Rooms : 7345
Year Hotel Last Renovated: 2014
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Important notice

There is construction underway near the property from September 1, 2013 to December 31, 2017. During this period, guests can still access Genting Indoor Theme Park normally.
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.2
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 6.6

Desy N.
Indonesia
July 29, 2016
Ok
Good

Elisha T.
Singapore
July 28, 2016
xyz deluxe in tower 3
Tower 3 newer, cleaner and has wifi in room.

Wen Y.
Singapore
July 28, 2016
Small triple room
Overall ok. Just that the bathroom is a bit too small for my liking

NADIA J.
Malaysia
July 28, 2016
Simple and basic
Suitable for travellers who want to have a short stay

Here W.
Malaysia
July 28, 2016
World class hotel
No Room Wifi No complementary drinking water in the room

Elisha T.
Singapore
July 27, 2016
Don't expect much for the price u pay
Many food stalls, entertainment

Sharon L.
Singapore
July 27, 2016
Value for money
Cleanliness can be improve. But overall im satisfied with first world hotel.

Dennies W.
Indonesia
July 27, 2016
Excellent
Excellent

CHUN H.
Malaysia
July 27, 2016
spacious and clean room
We had booked 2 rooms for the family, but they put us in two different towers, Tower 2 & 3. Definitely not convenient. Lift serves too many floors and requires long wait. Check in is by the machine at the lobby, easy and fast. Although the rooms are clean and spacious, but Tower 3 is definitely too far from the lobby. There are bakeries, atm machines, massage centre, bakery and cafes on the Ground floor so it is very convenient, and the shopping centre is right on the building itself. The price is a good bargain so will consider to stay here again.

Alicia K.
Singapore
July 27, 2016
No soap in dispenser
Surprise that there's not even a drop of soap in the dispenser. We have no choice but to use the soap bar. But after we requested for room clean up, there's still no soap refill. This shows that the staff never check thoroughly


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