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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Very good

7.3

based on
17296 reviews

12161 reviews in English

Value for Money
7.4
Location
8.3
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.6
All reviews (17296)
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Yong A. Families with older children Malaysia, August 23, 2015
good experience

location, new wing is clean
5
reservation staff too slow. not many people but have to wait as the staff service at the reservation is very slow and showing unhappy faces. when i called to reconfirm the booking, staff at reservation unable to trace as it was not undated in their system. upon arrival, checked with the reservation staff, they update into the system and then we must go the their check in kiosk to check in.
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Nurbaizura R. Couples Malaysia, August 23, 2015
the hotel just nice and i really love it..

clean,staff very helpful and lovely
6.7
i am happy
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Christine N. Couples Malaysia, August 23, 2015
nice n clean

clean
10
clean
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Alvin L. Couples Malaysia, August 23, 2015
people too crowd

near to shop, restaurant, indoor activities
7
people too crowded, self check-in need instructor, need more outdoor activities.
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Kel L. Groups Malaysia, August 23, 2015
good for a night stay

fast check in
6.7
ok
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Jirayoot L. Couples Thailand, August 23, 2015
Clean and good service

Location
6.7
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Seow C. Couples Malaysia, August 22, 2015

check in & check out
7
good
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Winnie Y. Families with older children Malaysia, August 22, 2015
Stay @ Genting

Tranquility, cleanliness and clinic in hotel
3.3
Okay
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Jian M. Families with young children China, August 22, 2015
Resorts World Genting - First World Hotel
2.7
bad poor ang er
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Kwong J. Groups Malaysia, August 22, 2015
Lack of cleanliness and don't have towel!
3.3
Terrible!
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