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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Resorts World Genting - First World Hotel Genting Highlands - Nearby Attraction Resorts World Genting - First World Hotel Genting Highlands - Nearby Attraction Resorts World Genting - First World Hotel Genting Highlands - Exterior
Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.4

based on
13258 reviews

Value for Money
7.4
Location
8.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (13258)
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Yosy Y. Families with older children Indonesia, February 23, 2014
very good

clean, big, cool
8
its a good time, the room is clean and big, shops are closed til 11pm, many entertainment around,
Omar S. Families with young children Singapore, February 23, 2014
Decent Hotel at a Good Price.

Comfy Beds, Great in house Buffet and hot showers.
8
For the price, the hotel is a great stay. The room is cosy albeit small but the beds are comfortable and clean.The rooms are probably meant for people resting fom the casinos . The TV is small and has limited channels. I will stay here again should I return in 2016 , as that is when the renovations to the outdoor theme park is completed. Making the place even more awesome.
Marcelo J. Groups Philippines, February 23, 2014
Enjoyable, comfortable and reasonable.

Easy check in and out. Accessibility to all outlets. Attentive
8
Kelvin C. Solo travelers Singapore, February 23, 2014
its a smooth & comfy experience...

its simple..clean...fuss free checkout.
6
Book a 3days2nite package thru Agoda.com Took the front desk staff quite awhile to handle the check-in. other than that, housekeeping staff r friendly and will take the trouble to replenish the amenities without fail daily. its for short, a value for money stay at First World but not recommended for families who wanted a more wholesome plush and comfortable environment.
Chong C. Couples Malaysia, February 23, 2014
Slow check-in, Fast check-out, unfriendly staff

fast check out, water pressure is good in the room, easy access with 12 elevators
4.7
The check-in was a bit slow even though not many people that time, unfriendly staff, no help while i was using the self check-in kiosk. I was having problem with my identity card to generate the key card, however the staff was talking to another guest and the guest was able to check-in himself. Terrible buffet breakfast, i had to queue up like 15 minutes to get a dish, the staff were talking all the time and didn't perform their task. Luckily there wasn't too many guests that day else you would see a major chaos while people fighting to get food, strongly not recommended for family with small children.
Hui T. Families with young children Malaysia, February 23, 2014
Value for money except bad soundproffing

Easy access to indoor theme park and shopping area, clean and fast helpful staffs
7.7
Overall were satisfied except bad soundproofing, it was disturbing especially during night time.
Nurhanesah A. Families with young children Singapore, February 23, 2014
Good

Close to plaza, cold, fast check out
7.3
Breakfast could have been better.. I requested for a large bed as I had an infant and toddler. I was given a queen sized bed instead and my toddler had to sleep on sofa after we made some personal arrangements in the room. Otherwise everything else was a pleasant stay.
Ranga P. Families with young children India, February 23, 2014
Very Good

Nice Rooms , As per Agoda , but some setbacks
9.7
The hotel stay was very nice at Genting Highland , but there was no internet or Wi-Fi connectivity as mentioned in Agoda , each time for an infromation or to check some messgaes through internet we need to come down to a coffee shop and work as per the hotel staff. Other than this, this hotel is a good place to stay , Casino is very Nice , Agoda can update information that the Outdoor Activities for which Genting Highlands is famous are closed for renovation work till 2016 .
Zhi W. Couples Malaysia, February 23, 2014
Room is small but it has everything under the roof

Casino, Shopping, Theme park
6.3
Wai H. Couples Malaysia, February 23, 2014
OK

Fast Check in / Out
4.7

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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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