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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.3

from 15612 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.6
All reviews (15612)
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Pei Y. Couples Malaysia, December 25, 2014
Normal stay

Cleanliness acceptable
5.7
The waiting time for check in taking too long, staff not apologize after left for assisting his colleague for other customer and keep me waiting for more than 10 mins.
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Chan K. Business travelers Macau, December 25, 2014
Theme park hotel

Close to casinos
6.7
Fair theme park under construction, far away breakfast place
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Kien M. Groups Malaysia, December 25, 2014
pricey, but ok location, small room

pricey, but ok location, small room
5
pricey, but ok location, small room
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Soon J. Families with young children Malaysia, December 25, 2014
Not too bad

Gaming
6
Just don't understand why got such policy where hotel will charge RM10 for each special request per booking subject to availability. I find it weird for 3-star hotel to have such policy, unless the room rate is too low.
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Yetao W. Solo travelers Singapore, December 25, 2014
just soso

small room, without internet in room, without toothbrush
6
just soso
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Mohamed S. Families with older children Singapore, December 25, 2014
No comment

Cool
5.7
Smoking at Casino. Bad smell
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Chun T. Couples Malaysia, December 25, 2014
Short trip in Genting Highland

Comfortable, Nice view room, Cool weather
6.7
Overall is acceptable to the room althought the room is quite small.
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Ma B. Couples Philippines, December 25, 2014
best choice of festive buffet dinner

festive buffet dinner is ok but the room needs renovation
7
it was Christmas Eve when we went there. the hotel is very busy. there was no separation between smoking and non smoking area in the lobby. there were several men smoking at the lobby and small children can inhale the smoke. buffet dinner is ok. there was a wide range of choices. room has no AC since it's cold during December. we stayed in tower 2. our friend stayed in tower 1 which got a lot of rooms. we can basically be lost inside tower 1 because there are a lot of hallways and corridors. the deluxe room we stayed in needs renovation.
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Yau C. Groups Malaysia, December 25, 2014
Great

Clean, comfortable, new style
7.3
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Yi C. Couples Malaysia, December 25, 2014
Standard Room with Good Breakfast

Small, Cheap and qeeze
6
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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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