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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.3

based on
14590 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (14590)
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Wenny W. Couples Singapore, May 3, 2014
THIS TIME IS NOT GOOD

Near to Theme park, easy access to water dispenser and high floor
6
BOOKED HOTEL MONTHS AGO BUT THE SYSTEM DID NOT CAPTURE MY BOOKINGS. MAKE IT SO TROUBLESOME FOR ME TO QUEUE AT THE COUNTER, THEN SELF CHECK - IN MACHINE AND COMING OUT OF THE LONG QUEUE,GOING BACK TO COUNTER STAFF AGAIN. BLUR STAFF AT THE INFORMATION COUNTER. I HAD MY HAND STAINED WITH WET PAIN WHILE GOING DOWN TO THE CARPARK THROUGH THE STAIRWAY ( TOWER 2 ), NO SIGN WERE SAYING WET PAINT OR WHATEVER. ASKED FOR A NON SMOKING ROOM BUT GIVEN SMOKING FLOOR. PLEASE IMPROVE
Suet Y. Groups Singapore, May 3, 2014
Convenient, efficient service

fast check in n out. Lots of rooms available. Very convenient to shops n other services.
6
nice but was a bit noisy when stay near big groups occupants.
Zailani B. Families with young children Singapore, May 3, 2014
My family love it.

friendly staff ,clean hotel , near shopping area
7.7
Good hotel but food very expensive
Yeo R. Couples Singapore, May 3, 2014
Room should be bigger with cupboard

Good weather
6
Is time for upgrading, room is a bit of old, and is should come with cupboard.
Lee T. Business travelers Singapore, May 3, 2014
Will be my last stay there

Nil
4.3
Just to stay for the night
Ursulita V. Couples Philippines, May 3, 2014
Full of fun, excitement and enjoyment

Affordable, customer friendly, good ambiance
8.3
OVerall i enjoy my stay at first world hotel.
Evangelyn C. Couples Philippines, May 3, 2014
NO WIFI!!!!!!

GREAT WEATHER
7.7
IT WAS GOOD BUT THIS IS THE ONLY HOTEL I'VE STAYED THAT DOESN'T HAVE WIFI
Cendrianie C. Groups Indonesia, May 3, 2014
Above average

Fast check in and fast check out
7.7
Everything is fine
Murugesan R. Families with young children India, May 3, 2014
Excellent

Excellent location . NEat rooms . Easy check in.
9
Nice place to stay. Everything nearby . Clean rooms .
Muhammad A. Couples Malaysia, May 3, 2014
Unfortunate

Fast check in and check out
4.3
During our stay, there was ongoing renovation works. Plus, our room was located at the 27th floor out of 28. So you can hear a lot of construction going on, especially the drilling sound that was so annoying even till night (we went out for dinner around 8pm and they was still drilling the floor).

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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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