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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.3

based on
14576 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (14576)
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Sarbini H. Families with older children Malaysia, April 14, 2014
Decent hotel, but very crowded

Near to indoor theme park, suited for kids
5.3
Slow check in but fast check out. A tad smelly, clogged outlet in shower
Tracy A. Families with young children Malaysia, April 14, 2014
Standard Room, Fast check in and out, Clean

Casino, shopping and entertaiment just 5 mins walking distance
6
overall ok but hotel breakfast buffet was suck.
Philip B. Couples United Kingdom, April 14, 2014
My worst ever stay in a hotel, anywhere!

Automated exit machines, the exit sign the view in my rear view mirror
2.7
This hotel is terrible! Our request for a room with a view and double bed were met with an internal shaft view into other people's rooms and single beds. The automated check in ticket and card system didn't work, as we were going to a concert, this didn't help and it took at least 20 minutes to walk to Hall of Stars. The place reminded me of the Hotel in the 'Shining' movie. Rooms were dirty, as I woke up the next morning with red eyes, as I am allergic to dust. There was suspicious sounds from one of the bedrooms around breakfast and there were 'business' cards left in our room. The breakfast was cold, beans, chips, no fruit to speak of. The carpark is narrow, old and has no security cameras. The only thing that was good is we could checkout with a machine.
Mohd F. Families with young children Malaysia, April 14, 2014
that a good hotel n nice price..

theme park near..
8
So good for family.
Suraj K. Groups Malaysia, April 14, 2014
pleasant stay

Centrally located, Close to shopping areas, Good quality restaurants
10
pleasant stay
Prem A. Business travelers Malaysia, April 14, 2014
Not my cup of tea

Food, cheap, location
5.3
Leong C. Solo travelers Malaysia, April 13, 2014
clean

nice weather
5.7
Normal nothing special.
Chakavee A. Couples Thailand, April 13, 2014
Cheap fun and Madness

Madness canteen breakfast, games and plenty of choice in dining
6.3
The hotel was nicely decorate but after checking in to the room they are pretty old. People can smoke in the hotel floors so it is not convenient for family. Room has no air con but very basic facility and fan. Breakfast was not that great with over thousands room its like going to a cafeteria in a school. There are casino and plenty of dining areas and shopping. Game center was great. I would recommend people at least stay 2 days in Genting. World class shows are also available. The amusement park was only indoor as the outdoor closed where they are building 20th Century Fox Theme Park.
Ruwan F. Families with young children Sri Lanka, April 13, 2014
Simply Fantasic

Location, Price and food
9
It was a great great place for kids. My son loved the Bumper car rides. All the rides which were on ofer were great.The hotel is located inside the theam park. It's facinating as it's one of the largest in the world. The food in the near by shops are great. The kids found the cable ride facinating. Once we were through with Genting we took a 5 hour bus ride to lego land. Unfortunateley the out door theam park was closed for renavation so, if you have older children you won't get true value for money. Firt when you look for the room you might feel lost. Do not worry you will get used to where your room is. It is a place where you kids will fall in love with
Jeah G. Families with young children Malaysia, April 13, 2014
overall is acceptable , the club room is big

got a 2 queen size bed for the club room
6
overall ok

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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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