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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.4

based on
14207 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (14207)
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Alam I. Solo travelers Bangladesh, January 31, 2014
Convenient

Location, Capacity, Competence to deal with Target Customer
7.7
Useful and Convenient at Genting Highland
Herry Y. Couples Indonesia, January 30, 2014
Not so bad.....

Location, Environment, Comfort
7.7
It's on top at Genting Highland, so it was cold and foggy, I barely see anything from my window room, and kinda scary since there was no addition barrier outside the window. But everything else was quite nice. The location is good also, because almost every place in genting is connected to the hotel, especially the mall, so it's easy to find amenities and food, not to mention is connected as well to Genting Casino(s). I can even find a plug adapter in a convenience store around the hotel. The breakfast food quite various, you can find western and indian food and other regular food such as porridge, toast, etc.. Room comfort was above average, but the staff are friendly and helpful, they even have check in machines with one staff each to help you out. Nice stay, overall.. :)
Teoh S. Families with older children Singapore, January 30, 2014
Common trip every year

Staff, environment, Cooling weather
7
Muliono H. Solo travelers Indonesia, January 30, 2014
one complete hotel

the biggest hotel,fast and good service
8.7
happy to stay at this hotel. all went well and completely great,nice hotel
Muhammad A. Couples Singapore, January 30, 2014
confused

its the world largest hotel by room counts. on a mountain.
6
It was ok..the bed was not that comfortable. The view from the room window was blue wall and can see other room. Room number was 26832.
Laurence C. Families with older children Malaysia, January 30, 2014
Nothing great.

Near to Casino, food outlets, shopping
7
Expected for the price paid for the two rooms as everything was just basic. Breakfast selection quite reasonable for the price paid.
Ong B. Groups Singapore, January 30, 2014
To relax & casino hotel

Fast check-in and out, clean rooms many coaches to go elsewhere
5.7
Clean room,fast check-in and out.International show to watch and may casinos nearby all the hotels in genting.There are also many restaurants and easy to find food to eat but the food not that tasty.Hotel also provide free shuttle bus to temple and food down the hill.
Wai H. Couples Malaysia, January 30, 2014
basic hotel and facilities

big room, fast checkout, lots of dining options
5.3
We stayed 1 night at First World Hotel's World Club room, it was a large and spacious room but with very basic amenities.
Shariza M. Couples Malaysia, January 30, 2014
A long walk to hotel rooms

cheap and affordable
8.7
We stayed here for one night. The room was cozy but need more improvements. We had a long walk to our hotel room. There is no staff around to assist us. Its more like an independent hotel. The tv is still lousy and i think we can get room with lcd tv with this kind of price.
Kenny T. Families with young children Singapore, January 29, 2014
Clean and tidy place but cold

Clean and tidy places and well maintain
8
Nothing much happen just that the service is slow.

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