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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.4

based on
14508 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (14508)
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Kenny T. Couples Malaysia, January 4, 2014
Massive Hotel yet quite efficient..

Efficient, Value for Money & Pleasant
7
Probably due to Fri, the crowd is not huge.. due to its massive size, the hotel uses shelf-check-in & check-out machines.. in a way, it is very efficient but for first timer (like me), we are quite confused but it is fast when you get it right.. We ask for non-smoking double room.. we were assigned to a non-smoking floor (level 25) but the room came with strong cigarette smell with twin-beds.. asked for a change of room, the staff was very attentive & allowed change (to level 28) without any hassle.. further offering us if we wish to take up breakfast offer at RM20 nett per pax, which we agreed.. with the normal price of RM38++ & the pricey food in Genting, we thought we are getting a very good deal.. Checking out was so fast, just by inserting the key-card into the check-out machine.. that's it! Overall, value for money, huge hotel yet be able to provide quite clean & pleasant room.. But I could imagine, how the whole situation when it comes to peak season or weekend, could be very chaotic..
Abdul K. Couples Pakistan, January 4, 2014
Good for Casinos near stay

Cosy, OK OK, good for the money
6
Stayed for one night only, just for the casino playing over night...
Muhammad S. Groups Malaysia, January 4, 2014
really fantastic and amazing place

Condition, services and environmentally
9
Its really amazing and i will forsure will coming again to stay there.
Lim T. Families with young children Afghanistan, January 4, 2014
Hillside resort

Short trip with entertainment
8
Great family vacation with world class entertainment, just one hour drive from Kuala Lumpur, short trip over the weekend is nice to get away from city life and feel the cooling weather.
Cohan L. Solo travelers Indonesia, January 4, 2014
fun hotel

theme park ya first world,
5.7
even if only a ceiling fan, nough, because the cold weather there.
Vishal K. Families with young children India, January 4, 2014
Great Experience

Lots of Activities for all age children
8.7
Overall a very good experience. Lots of activities and rides for kids (although the outdoor theme park was closed). Great breakfast option, specially for Indian vegetarians.
Lily A. Families with older children Indonesia, January 4, 2014
I enjoyed my stay there

Nice, comfortable, fast in check in/out
8
Fast check In. I got my room on 7.00 am in the morning while actually the check in time should be on 3.00 pm
Jilline Y. Couples Malaysia, January 4, 2014
Cheap comfortable

Location, casino, modern
5.7
Colin C. Groups Malaysia, January 4, 2014
nice view, a cold weather, entertainment

casino, clean room and cold weather
8.7
good service on room services, clean room, polite front counter staff.
Ann D. Couples Malaysia, January 4, 2014
very well maintained

Nice, comfortable and clean.
9.7
My stay was good, auto check in and it was very fast, no issue on anything at all. I like it.

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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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