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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Resorts World Genting - First World Hotel Genting Highlands - Nearby Attraction Resorts World Genting - First World Hotel Genting Highlands - Nearby Attraction Resorts World Genting - First World Hotel Genting Highlands - Exterior
Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.4

based on
13682 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (13682)
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Poh T. Families with young children Singapore, December 17, 2014
Exorbitant place

Nothing
4.7
Had booked 2 rooms for my family. Upon check-in, we were assigned 2 rooms on different floor (1 on 18th and another on 20th). I tried to ask for rooms on same level, being one family but request was turned down. Receptionist replied that request can be done but I got to pay for it. I don't see the logic here! I didn't want to spoil our holidays and create an unsightly scene, hence, I left it as it was. The place is undergoing major renovation and food and drinks prices are exorbitant.
Lee S. Couples Malaysia, December 17, 2014
1st world

so so
6
Baharudin M. Families with older children Singapore, December 17, 2014
Nice and comfortable

Hotel is strategically located with shopping areas and entertainments just a walking distance.
7.7
My first check in room was on the 27th floor but the room was facing the condtruction site and its was very noisy. Approached the counter staff at the chasier side to request room change however the staff was very unhelpful. Spoke with the supervisor and got the roomchange with no hassle at all. The said staff shld be train to be more helpful and polite.
Alfred N. Couples Singapore, December 17, 2014
nil

nil
7.7
Nil
Fakhrul A. Families with young children Malaysia, December 16, 2014
Value for money

Location. Value for money. Cleanliness.
8.3
Don't expect to have bigger room for this price.
Yea Y. Families with older children Malaysia, December 16, 2014
relaxing holiday

direction & check in & check out
7.3
relaxing
Kumari R. Families with young children Singapore, December 16, 2014
Feedback

Weather
5.7
It was disappointing and boring for non gamblers for family with kids. Nothing much at Indoor theme park. Was hoping that kids would enjoy rides in Indoor theme park as outdoor theme park is closed due to construction. No wifi in rooms only at lobby with charges. Housekeeping request was also disappointing... Requested for extra pillows was told to call again after 6pm. Booked two premier rooms.. World Club Room. Checking in... Must wait for hours but checking out very convenient , just slot in room key in machine check out counters. T.V programs also poor as it was very limited, no indian and news channels e.g CNN,CNA,BBC... Disappointing on this trip... My last trip was 2 years ago... Was fun at both theme parks !
Kristal C. Couples Singapore, December 16, 2014
Great room!

Location, Cleanliness, Room Size
8.7
Keat H. Couples Malaysia, December 16, 2014
The building is too old and never improve

chill
5
It is okay in general. But the building is very old and the winder view is very close to the next old building. Should have renovated.
Chua S. Families with young children Malaysia, December 16, 2014
Average

No thing
5.3
Parking place not enough,not breakfast provide

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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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