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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.3

from 15630 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.6
All reviews (15630)
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Ivan W. Families with young children Indonesia, June 29, 2015
Nothing to comment

Nothing to comment
5
Quite bad I think
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Tee B. Families with young children Malaysia, June 28, 2015
room is not fully clean

cool air
6
it is in a new wing, room is new, but is very dirty, if you happen to move the bed, you won't believe how much dirt is under the bed, it is like before the renovation debris being clean, they've already move in the bed, i have to call house keeping to re-clean the room. This make me uncomfortable to let kids walk on the floor.
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Tee B. Families with young children Malaysia, June 28, 2015
need extensive cleaning

location
6
the room need extensive cleaning before release to customer.
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Megan K. Families with older children Malaysia, June 28, 2015
Excellent Value for Money

Good rates, clean and comfortable for short trips
6.3
Good and will definitively stay there again for my next visit. Only need to improve the check-in procedures. A bit too messy and uncomfortable.
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Cheng K. Groups Singapore, June 28, 2015
Average hotel

cool weather
6
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Kian H. Couples Malaysia, June 28, 2015
Leisure

accessible to shopping area
7.3
Ok. Check in process (time) can be further improved. Basic toiletries (shampoo, shower cream) was not refill.
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Poh C. Families with young children Malaysia, June 28, 2015
Good

Value, Location, Staff performance
6.3
Was found tick on bed & blanket, First world hotel's management need to improve the hotel cleanliness
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Lanny S. Families with young children Indonesia, June 28, 2015
Small room.

New
8
I stay at tower 2 A (Annex) which is quite new. From Front desk have to walk around 10-15 min. Go to Genting Grand quite far.
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Pei S. Groups Malaysia, June 28, 2015
Check-In through Kiosk was fabulous!

Convenience, Express Check-In and Room are clean
8.3
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Low S. Couples Malaysia, June 28, 2015
Value for money

Reasonable room rate; Cleanliness; Food
6.3
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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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