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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000

Recent customer reviews

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Very good

7.3

based on 17903 reviews

12637 reviews in English

Value for Money
7.4
Location
8.3
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.6
All reviews (17903)
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Yong S. Families with young children Malaysia, December 15, 2015
small room
5
Very small room, don't expect anything.
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Yong S. Families with young children Malaysia, December 15, 2015
Small room
3.7
Will reconsider whether to come back. The room is very small. Check in is horrible.
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Tan A. Families with older children Singapore, December 14, 2015
Room rate is reasonable, convenient

convenient, fast check in, good location
8
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Mohd K. Families with young children Singapore, December 14, 2015
Comfortable stay

I like the location, weather and the comfortable room.
8.3
I stayed in the World Club Room which is quite comfortable and clean. Only thing is that the outdoor theme park is still under construction and might only be ready in 2 -3 years or so.
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Chin K. Families with young children Malaysia, December 14, 2015
room ok, food overpriced

location, comfort, clean
7
Consider ok
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Chow T. Couples Malaysia, December 14, 2015
Good location and clean hotel room

good location, clean room and affordable price
8.7
Average are good but the only one negative comment is the thin wall. We can hear very clear noise come from the next door family with at least three kids. They are playing laughing and using the shower at around 1130pm. They stop making noise at around 1am. Thats really annoying.
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Zoe S. Couples Malaysia, December 13, 2015
not worth the money
3
This customer has only rated this hotel and has not submitted any comments.
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Amy O. Families with young children Singapore, December 13, 2015
Room is dark and small.

The new XYZ room facing the mountain is good and bright. I like the coolness of the mountain.
5.7
It was not really enjoyable. I booked 2 room, 1 is the the new XYZ room (triple) which is comfortable and bright but lack of enough table top and chair (no chair at all), the other deluxe room is horrible which is dark and squeezy and my daughter complain her whole body itch after sleeping. The whole Genting area feels so dark and scattered. Have to waste a lot of time walking to get from one place to another. Can't see and feel the beautiful mountain area... Such a waste.
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Foo L. Families with older children Singapore, December 13, 2015
First world hotel

Location
5.7
Went during december thus all the rooms where fully booked. Arrived the place at 5am but had to wait till 8am to have a room checkin.
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Foo L. Groups Singapore, December 13, 2015
First world hotel

Location
5
Average for a 3 star hotel.
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