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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.3

based on
4184 reviews

Value for Money
7.3
Location
8.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.6
Families with young children (4184)
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Mohd F. Families with young children Malaysia, January 26, 2015
small room

location
6.7
Room for family is very small.There are limited space to move around and become worse to move in with my baby stroller..Bathroom door also should come with lock..
Chayoung K. Families with young children South Korea, January 25, 2015
family trip to genting ,, to stay

easy to acess and easy to check it and out ( fastest way )
8
easy to acess and easy to check it and out ( fastest way )
Hizasarina S. Families with young children Brunei Darussalam, January 24, 2015
hotel preview

clean and accessible to the indoor park is good
7
a good place to stay..at first all of us are being bitten by unknown insects when lying down on the bed whole body all of us..it is itchy like a mosquito bites but it is not..however we do not complain to the recption.Anyway nothing bad happen after putting some ointment on it.
Supaporn A. Families with young children Thailand, January 19, 2015
bad service , no responsibility

casino, clean linen, nice location
5.3
Ok tolerable
Piyamas H. Families with young children Thailand, January 18, 2015
Quick to check in and check out Services

Quick check in, check out, Staffs services
7.7
Many service staffs for helping to check in and check out make it too quick. The hotel is easy to go Theme park but the room look old. The rest room look dirty.
Ismail A. Families with young children Singapore, January 17, 2015
Weekend Gatewaway

Weather, One stop ctr-Everything we need are easily available. Traffic not a condested as KL
6
Pleasant stay with no hiccup
Sui P. Families with young children Singapore, January 16, 2015
speedy check in with helpful staff

hotel checkin staff at the kiosk, location & environment
8
It wasn't the first time to Genting Highland however i really appreciate for the staffs at the check in kiosk as i had some error with the check in, he help me check his system and do the check in for me. he was friendly and helpful.
Ainuddin B. Families with young children Malaysia, January 11, 2015
Nice place to rest

Fast service, value for money, place to relax
7.7
Overall okay
Elvy S. Families with young children Indonesia, January 11, 2015
new building is not recommend yet for stay...

Good location, near casino n mall
6
Bad experience at the first night...electricity turn off in the mid of night. ..new building still under reconstruction and not ready for stay
Michael N. Families with young children Malaysia, January 10, 2015
Excellent Hotel & services

The room is clean, the buildings are well connected, the staff are friendly and easy to find
7.3
I like the room, is clean. The food price is a bit high and the entertainment choice is limited due to renovation is on going. Overall experience is above my expectation and good.

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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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