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Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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Area: Genting Highlands Number of Rooms: 6083

Recent customer reviews

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Good

7.3

based on
4091 reviews

Value for Money
7.3
Location
8.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.6
Families with young children (4091)
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Mohamad H. Families with young children Malaysia, December 23, 2014
Bad
4.3
This customer has only rated this hotel and has not submitted any comments.
February Y. Families with young children Malaysia, December 21, 2014
over price. very limited toiletries.. room was sma

convenient.
5.3
Was not happy as only able to checkin after 4.30pm. Paid extra for connecting room but ended up with a side by side room without connecting door. Room was small and could smell paint. Limited toiletries given.
Danny L. Families with young children Indonesia, December 20, 2014
nice hotel

clean, big and self service
8
nice hotel, but all self service. no room boy
Swee C. Families with young children Singapore, December 20, 2014
Good staff performance

good staff performance, big room with free upgrade
7.7
Good location but food is expensive.
Angie L. Families with young children Malaysia, December 17, 2014
First world hotel

Weather, cleanliness, staff very friendly
10
It was nice & cozy, & great value for money, but food & beverage is too expensive
Poh T. Families with young children Singapore, December 17, 2014
Exorbitant place

Nothing
4.7
Had booked 2 rooms for my family. Upon check-in, we were assigned 2 rooms on different floor (1 on 18th and another on 20th). I tried to ask for rooms on same level, being one family but request was turned down. Receptionist replied that request can be done but I got to pay for it. I don't see the logic here! I didn't want to spoil our holidays and create an unsightly scene, hence, I left it as it was. The place is undergoing major renovation and food and drinks prices are exorbitant.
Fakhrul A. Families with young children Malaysia, December 16, 2014
Value for money

Location. Value for money. Cleanliness.
8.3
Don't expect to have bigger room for this price.
Chua S. Families with young children Malaysia, December 16, 2014
Average

No thing
5.3
Parking place not enough,not breakfast provide
Kumari R. Families with young children Singapore, December 16, 2014
Feedback

Weather
5.7
It was disappointing and boring for non gamblers for family with kids. Nothing much at Indoor theme park. Was hoping that kids would enjoy rides in Indoor theme park as outdoor theme park is closed due to construction. No wifi in rooms only at lobby with charges. Housekeeping request was also disappointing... Requested for extra pillows was told to call again after 6pm. Booked two premier rooms.. World Club Room. Checking in... Must wait for hours but checking out very convenient , just slot in room key in machine check out counters. T.V programs also poor as it was very limited, no indian and news channels e.g CNN,CNA,BBC... Disappointing on this trip... My last trip was 2 years ago... Was fun at both theme parks !
Nick T. Families with young children Singapore, December 15, 2014
Good hotel for resting

View, spacious, convenience
7.3
Find the car park was difficult. Due to the nearby constructions, the sign boards were misleading. Better to avoid until construction is completed.

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Customer Reviews - Resorts World Genting - First World Hotel, Genting Highlands

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