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Customers like this hotel for:
    Nearest transport:
  • Genting Highland Bus Terminal (0.1 Km / 2 min walk)
    Area recommended for:
  • nightlife
  • family fun
  • casinos
    Customer comments:
  • "Clean room", "Good restaurant onsite", "Spacious room"
    Top nearby attractions:
  • First World Plaza (0.1 Km / 2 min walk)
  • The Arena of Stars (0.3 Km / 4 min walk)
  • Genting Highland Theme Park (0.3 Km / 4 min walk)
  • Genting Highlands Casino (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Resorts World Genting - Genting Grand

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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"Location , room service & staff cooperation..."

Awni, Ukraine August 21, 2015

Features of Resorts World Genting - Genting Grand

Hotel Facilities

  • 24-hour room service
  • casino
  • coffee shop
  • concierge
  • elevator
  • laundry service
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms


  • car park
  • valet parking

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Hotel Description
Set against a mountain backdrop, Resorts World Genting - Genting Grand is part of the colorful Genting Highlands City of...see more Set against a mountain backdrop, Resorts World Genting - Genting Grand is part of the colorful Genting Highlands City of Entertainment complex which offers guests an entertaining and relaxing stay. Located 50km northeast of Kuala Lumpur, the hotel features a large choice of guestrooms and suites fitted with modern amenities such as cable TV and an Internet connection. With a casino, shopping paradise, and a theme park all under the same roof, Resorts World Genting - Genting Grand is the destination for those wishing for satisfaction, style, and exclusivity. With impeccable service and modern amenities, guests are guaranteed to have an unforgettable stay. Have an amazing time in this new world of exuberance, fine dining, exclusive gaming, and unrivalled first-class services.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (393)

Business travelers (10)

Couples (168)

Solo travelers (26)

Families with young children (109)

Families with older children (45)

Groups (35)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (393)
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LEE K. Families with young children
Malaysia, November 16, 2015

Weather, casino, location
Smoking smells in the rooms (I'm non smoker), need more care for no smoker visitor.
terence L. Couples
Singapore, September 30, 2015
Good location , comfortable beds

location, bed , food
The bus drop us off at Resort Hotel, so we got to take a few escalators to get to the hotel. check in was fast. however the room smells bad with cigarette. we had requested for a non-smoking room, however, the room still smell bad. breakfast was buffet style, the coffee counter is near the bar counter, all the way behind and away from the food line. limited food range... so do not expect a spread of food like other 5 star hotels. check out was speedy as well. unable to get late-check out as the hotel seems to always been "fully booked". expect to wait up to 10 mins at the check out counter as they will have someone check your room for "damages" or missing items.
Mohammad S. Couples
Saudi Arabia, August 27, 2015
Great clean luxurious hotel

great location
Awni S. Families with older children
Ukraine, August 25, 2015
We enjoyed with the hotel location & cable car

Location , room service & staff cooperation
It was good time staying at Genting Grand Hotel with my family as the good quite & cool location at the top mountain with the good friendly staff with fair service
Sultan R. Families with young children
Oman, August 16, 2015
The hotel is perfect for family holiday

Its wide, attractive to children and nice international foods
I joyed its location next to the shopping mall and it nice looking from in and out of the hotel. I will definitely go back again as i found it the best spots in Kuala Lumpur.
Chen M. Families with young children
Singapore, August 09, 2015
3-star hotel service standard

manage to check-in on time for one room. another was delayed.
moderate. not up to expectation
Fung W. Families with young children
Hong Kong, August 16, 2015
The only thing that impressed me was the lobby

In room WiFi, nice lobby, indoor pathway to indoor theme park
Only allows 2 concurrent devices logging onto the in-room WiFi, but the password is easily guess-able so that someone jammed my access and I need to call the service team for help. No WiFi at hotel lobby. Apart from the in-room WiFi, I don't understand why someone would want to pay this price when the First World Hotel nearby offers similar rooms and being much closer to the shopping center/ indoor theme park with a much lower rate.
sanjay M. Families with young children
India, June 09, 2015
small rooms for the tariffs that we paid.
Quite bad. Small rooms, windows glazed to block outside review. Average food and run down infrastucture.
Tan C. Families with older children
Singapore, April 05, 2015
Most luxurious htl currently in Gentings

Size of room/bathroom. Cleanliness.
Previously known as Maxims, its now Genting Grand. Food from the Chinese restaurant on the 2nd level is simply yummy! Price is reasonable too! Buffet on the ground floor (Terrace or something...) is good too! Check in/out is smooth and fuss free. I just love the huge bathroom and the amount of space I get to enjoy in the room.
Ali A. Couples
Kuwait, March 13, 2015
Good, but not the best

Location and staff
Good, but the outdoor theme park was closed and it will be opened at 2016 or 2017

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