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Resorts World Genting - Genting Grand

Genting Highlands Resort, Genting Highlands, Genting Highlands, Malaysia 69000 (Show on map)

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"Size of room/bathroom. Cleanliness. ..."

  • Tan, Singapore
  • April 1, 2015
  • Area: Genting Highlands
  • Rooms : 429
  • Free Wi-Fi

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Room Types
Grand Premier
Grand Premier


When would you like to stay at this hotel?

Features of Resorts World Genting - Genting Grand

24-hour room service

car park


coffee shop



laundry service


room service

safety deposit boxes



shuttle service

Sports and Recreation

fitness center

hot tub






free Wi-Fi in all rooms


car park

valet parking


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Set against a mountain backdrop, Resorts World Genting - Genting Grand is part of the colorful Genting Highlands City of Entertainment complex which offers guests an entertaining and relaxing stay. Located 50km northeast of Kuala Lumpur, the hotel features a large choice of guestrooms and suites fitted with modern amenities such as cable TV and an Internet connection. With a casino, shopping paradise, and a theme park all under the same roof, Resorts World Genting - Genting Grand is the destination for those wishing for satisfaction, style, and exclusivity. With impeccable service and modern amenities, guests are guaranteed to have an unforgettable stay. Have an amazing time in this new world of exuberance, fine dining, exclusive gaming, and unrivalled first-class services. Set against a mountain backdrop, Resorts World Genting - Genting Grand is part of the colorful Genting Highlands City of ... see more
The minimum age of guests to stay is 18 years if unaccompanied by an adult.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Number of Rooms

Year Hotel Built

There is construction underway near the property from September 1, 2013 to January 2, 2016. In the meantime, guests can still continue to enjoy the rides at Genting Indoor Theme Park.

Recent customer comments

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from 386 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (386)
Sort by:
Sanjay M. Families with young children India, June 5, 2015
small rooms for the tariffs that we paid.
Quite bad. Small rooms, windows glazed to block outside review. Average food and run down infrastucture.
Tan G. Families with older children Singapore, April 1, 2015
Most luxurious htl currently in Gentings

Size of room/bathroom. Cleanliness.
Previously known as Maxims, its now Genting Grand. Food from the Chinese restaurant on the 2nd level is simply yummy! Price is reasonable too! Buffet on the ground floor (Terrace or something...) is good too! Check in/out is smooth and fuss free. I just love the huge bathroom and the amount of space I get to enjoy in the room.
Ali A. Couples Kuwait, March 12, 2015
Good, but not the best

Location and staff
Good, but the outdoor theme park was closed and it will be opened at 2016 or 2017
Swee S. Solo travelers Malaysia, February 24, 2015
Equipment is not a 5 star hotel,
Not satified Smoker is not uncontrol
Yong O. Couples Malaysia, January 12, 2015

good location,cofortable room,cleaning room
Its the best hotel in genting highland with cold weather
Melissa P. Couples Singapore, January 6, 2015
Resorts World Genting - Enjoyed the stay!

Hotel was brightly lit and clean - one of the nicer hotels in Genting, not the cheapest though. Well located and easily accessible to all entertainment. Easy checkin and checkout.
Really enjoyed our stay - the room was a nice size and clean. Breakfast included and it includes a good variety of local delights and international buffet. Will definitely stay there again.
Raymon W. Families with older children Indonesia, January 4, 2015
Good Moments with family

close to casino
Good and enjoyable
Stanley N. Families with young children Malaysia, January 2, 2015
Comfortable and relaxing stay

Toilet in my room is clean enough, solid comfortable bed, facilities in the room were just adequate
Room is great and satisfactory but biggest letdown was the breakfast. I read in others review before that the breakfast is good and so I invited family members to join in the breakfast but to our surprise food quality were so bad that I'm amused what kind of human ate there before and give good rating. Anyway, generally the food in Genting Highlands are ever lousy.
Milky S. Families with older children Indonesia, December 31, 2014
Ambience is Good

Near fun centers. Easy to find resto. Friendly people.
Overall was good, the staffs were really nice n helpful. The only thing that I dissapointed was the closet was quite dirty. I expected more qualities n cleanliness for 5* hotel indeed.
Chee K. Families with young children Malaysia, December 31, 2014

As expected most of the indoor rides were limited due to construction of the 2016 new theme park. But the disappointing was the Grand Genting Hotels. Expensive, overrated, and woke up and saw some fleas on our bed. Informed the management and all the did was, came and collect the fleas, apologized and that's all. Pillow case has stain, hairdryer not functioning.
< Previous page 1 - 10 of 386 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Genting Highland Bus Terminal (0.1 Km / 2 min walk)
Area recommended for:
  • casinos
  • family fun
  • nightlife
Customer comments:
  • "Clean room" , "Good restaurant onsite" , "Spacious room"
Top attractions in the area:
  • First World Plaza (0.1 Km / 2 min walk)
  • The Arena of Stars (0.3 Km / 4 min walk)
  • Genting Highland Theme Park (0.3 Km / 4 min walk)
  • Genting Highlands Casino (0.7 Km / 9 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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