Excellent 8.3
Based on 412 reviews

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About Resorts World Genting - Genting Grand

Description

Set against a mountain backdrop, Resorts World Genting - Genting Grand is part of the colorful Genting Highlands City of Entertainment complex which offers guests an entertaining and relaxing stay. Located 50km northeast of Kuala Lumpur, the hotel features a large choice of guestrooms and suites fitted with modern amenities such as cable TV and an Internet connection. With a casino, shopping paradise, and a theme park all under the same roof, Resorts World Genting - Genting Grand is the destination for those wishing for satisfaction, style, and exclusivity. With impeccable service and modern amenities, guests are guaranteed to have an unforgettable stay. Have an amazing time in this new world of exuberance, fine dining, exclusive gaming, and unrivalled first-class services.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • valet parking
  • car park
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • casino
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes
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Policies

The minimum age of guests to stay is 18 years if unaccompanied by an adult.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 429
Year Hotel Built: 2004
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Important notice

There is construction underway near the property from September 1, 2013 to December 31, 2017. During this period, guests can still access Genting Indoor Theme Park normally.
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.6
  • Food/Dining 7.8

pang H.
Malaysia
July 06, 2016
good
good

Pei S.
Malaysia
June 30, 2016
Overpriced but nice room
I felt it was a little overpriced for this room standard. The receptionist is nice and try to fulfil my needs on room. The room is nice with free fruits and bath tub. Valet service provided at RM20 per entry.

Sin W.
Singapore
June 25, 2016
Nice hotel
The room is nice n comfortable..

Christopher C.
Malaysia
June 18, 2016
Nice but expensive
Pricing need to be adjusted

Huishan C.
Singapore
April 25, 2016
Overall a good night stay!
All in overall, a good night stay. The room is cosy and comfortable. However, would think maybe can do some maintenance for the shower facilities as the shower head could not be positioned in place when bathing.

Joseph P.
Australia
April 08, 2016
World Class
Great rooms, great food, fabulous service.

christina N.
Malaysia
April 04, 2016
Expensive
Room expensixe

Herynan R.
Indonesia
April 01, 2016
-
-

Chong Y.
Australia
March 24, 2016
Overly priced
Helpful porters and bell boys
Disappointing as the size of the room is not as advertised, it's small and not as accessible for wheelchair users. Room temperature is inconsistent but when help is requested, but request is not responded. Therefore the type of room that we were in is overly priced and not value for money.

samson Y.
Philippines
February 25, 2016
Genting Grand Stay on 8th FEB
Facility wise, its all their, gym is the biggest i've seen in any hotel. Staff are courteous and attentive to request. Bath tub is really nice if you ask for corner room. it is in the middle of everything! Money is all worth it.


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