Very good 7.4
Based on 1684 reviews

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About Resorts World Kijal

Description

Peaceful and tranquil , Resorts World Kijal is an excellent 5-star property located on the East Coast of Terengganu and is just 20 minutes from Kerteh Airport or 30 minutes from Cherating. Surrounded by 800 acres of natural greenery and a 7.6 kilometer beachfront with stunning panoramic views of the ocean, you are perfectly situated amid nature, making for an ideal place to stay. During your stay, experience local culture as the resort is near fishing villages and night markets, enjoy firefly watching, and relax on some mangrove cruises. Famed for its 18-hole golf course, beautiful architecture, and the 5-star Javanese spa, you can also enjoy various water sports like windsurfing, jet skiing, and fishing. Along with on-site dining options and comfortable rooms, Resorts World Kijal is a great escape for guests who appreciate scenery and culture.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park

Things to do, ways to relax

  • Hot tub
  • Private beach
  • Fitness center
  • Sauna
  • Golf course (on site)
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Garden
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar

Access, services, and conveniences

  • front desk [24-hour]
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

For the kids

  • Kids club
  • Swimming pool [kids]
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Policies

The minimum age of guests to stay is 18 years if unaccompanied by an adult.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Must use an extra bed
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 341
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.4
  • Location 7.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.2

Raymond Y. from Malaysia
Groups
Stayed 2 nights in August 2016
DISSAPOINTED
1) when im checking in on 5pm the reception told me that no on duty manager and was promise that the duty manager to call me but they fail to give a work, 2) before booking ive call in inquiries twice regarding the promotion on golf package room add on breakfast, the staff told me that i can add on by RM50/room, but during check in told another story. 3) overall cleanliness on facilities are really poor maintain. toilet shower, w.c, and window are broken. 4) swimming pool dirty water and close on 7pm. 5) golf course poor maintenance.
Reviewed August 30, 2016

Zulfahanim T. from Malaysia
Couples
Stayed one night in August 2016
Tasty breakfast foods!
Here are some concern before go to the food. The facilities offering in example bicycle rent, ATV rent, & etc are expensive. Room, interior, furniture & etc are rundown. However for breakfast RWK served very good and tasty local food! Must try!
Reviewed August 29, 2016

Cheng W. from Malaysia
Couples
Stayed one night in August 2016
Beach and Pool
The resort is dated but still well maintained. Love the huge lobby area and overall building structure. The outdoor pool, beach, game area are the crowd puller. Big room. The decoration, bed cover, furnishing design looks old. Bed and pillow is still great for good night sleep. (These may be new)
Reviewed August 28, 2016

M D. from Malaysia
Business travelers
Stayed 4 nights in August 2016
OK la.
If you have to go to Kerteh, this is the one only good hotel. Hotel need to improve on friendliness of their staff. You will spend a very long time standing in the lobby, queuing for checking in and out. I have been to this hotel on numerous occasions. This is a problem for years, and they still do not improve. No free internet. Ok breakfast.
Reviewed August 26, 2016

MUHAMMAD R. from Malaysia
Business travelers
Stayed one night in August 2016
Nice resort hotel
1] Great room with its own Jacuzzi 2] Internet have to pay for daily use 3] Beach is nice and secluded.
Reviewed August 26, 2016

Yu T. from Malaysia
Families with young children
Stayed one night in August 2016
Review
Resort old and not well maintain
Reviewed August 25, 2016

Robert T. from United Kingdom
Business travelers
Stayed 6 nights in August 2016
Steady decline
I have stayed at this hotel on many occasions, but I cannot help but notice its steady decline. It has little competition where it is located, but mainly because there is little to do in the area unless you want to lie in the sun. As a business traveler, it is convenient, but that's about it. The food is unimaginative and basic, but there are few other places nearby to eat unless you have transport. On this visit, three instances epitomized the problems. The TV channels showing Vision 4 (what else is there to do?) did not work after the first day. When I questioned why, I received a vague comment about sending away for parts or a license (I never did find out what) and that it would not be available for a few days. When I asked "how long", the receptionist had no idea... The second incident was that the water supply to the hotel was cut off for 12 hours, from 2 pm to 2 am the following morning. Actually there was no hot water from about 8 am and no hot or cold water from about 11 am - the taps were just spitting brown water as the tank was emptied. The toilets would not work either - no further comment needed. I was offered a couple of extra bottles of water to help - a total of 1 litre. Of course, events like the water supply shut-off are sometimes unavoidable, but the lack of preparation, of warning or advice made it much worse. On the Sunday they held a fire drill - for the staff. I could barely hear the message in my room and, had I not opened my door, nor would I have heard the fire alarm. Then almost all the staff left to stand on the grass at the rear of the hotel. I'm pleased that they take is seriously, but what about the guests? In a similar practice at a hotel in KL, all the guests also had to leave - to practice the most difficult and relevant part of the fire drill. Maybe I am being hard, but good customer service can overcome a lot of poor feeling. When I checked out I commented to the person on reception about my dissatisfaction - a
Reviewed August 23, 2016

Patricia N. from Malaysia
Couples
Stayed one night in August 2016
Overall was good except for the water disruption
The resort had a water disruption issue when we arrived, the bathroom and toilet had brownish rusty looking water that turned us off. The issue settled only at a little late in the night after we ran the water clear. Other than that, the staff is very friendly and the hotel is very clean despite looking a little old. The lobby is the typical open air concept and the beach was wonderful! Will come again, hopefully no water disruption issues.
Reviewed August 22, 2016

SEUNGCHAN H. from South Korea
Families with young children
Stayed 2 nights in August 2016
Good but not so good
Location was good. Kids playroom was close for 3days. I don't know what happen... Need to clean at pool and room.
Reviewed August 22, 2016

Kamaruzaman S. from Malaysia
Business travelers
Stayed 2 nights in August 2016
Great stay
Great hotel, good location by the beach but quite far to town area, awesome swimming pool, clean and comfortable room. Breakfast selection can be imporoved.
Reviewed August 19, 2016



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