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Excellent 8.2
Based on 2839 reviews

Recent customer comments

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Excellent



based on 2839 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Staff Performance 8.3
  • Value for Money 7.9
  • Food/Dining 7.2

6.8 Wee L.
Singapore
June 18, 2016
Spacious comfortable hotel
The hotel room that I stayed in was clean, spacious and comfortable with king size bed. There was a balcony, a big spacious bathroom with TV, 2 wash basins, big bath tub, 1 cubicle for shower and 1 cubicle for other business! Quite satisfied with the room. However, for location wise, the hotel is rather incovenient and it is necessary to take shuttle bus to other places, especially with very young kids along. May need to wait for 10 - 15 minutes for the bus sometimes. Driving by car can only go up to Hard Rock Hotel, as there is a carpark gantry to casino and beyond areas. Therefore driving is useless. Staying 1 night entitled to 1 free carpark exit and 2 unlimited Sentosa Express monorail tickets to and fro Sentosa for 3 days only. Wifi usage is chargeable in the room. Disappointed with the staff at the hotel reception areas. They have not much knowledge of the things/events/happenings in Sentosa or hotel itself. Not all staff may be like that but those that I met were like that.. Have to find out the information myself in the end.

10 Phaendin C.
Thailand
June 17, 2016
One of the best hotel I have been so far!
Friendly staffs, best location, spacious room!

10 Zeng K.
Malaysia
June 17, 2016
Pleasant stay
This is my favourite hotel in Singapore. Room is huge. Amenities and staff service are excellent

8.8 Kor Q.
Singapore
June 15, 2016
spacious room, away from the crowded places
Nice rooms, large space and bed. Down side is that the pools is a little too far

2.4 Lim F.
Singapore
June 15, 2016
Service
Good service

10 Fadli A.
Singapore
June 14, 2016
Perfect Staycation
Glad to check in early and given the highest floor with the best view of RWS, beautiful scenery. Rooms are very big with big bathroom that comes with bathtub, isolate shower room and isolate WC. The room is comparable with St Regis standard room. Services are great. Package comes with 2 adults tickets to 3 different attractions which made the whole trip fulfillment. Will continue to book the same hotel through agoda in the next staycation!

8.4 Lie L.
Indonesia
June 14, 2016
Nice hotel
Expected the aquarium room..like the picture..but only get the ordinary room. Price expensive if only get the ordinary room. The package for USS very good.

9.6 Wai K.
Singapore
June 13, 2016
My favourite hotel
Been to the hotel a few times and the experience has always been pleasant. Love the spacious room and the quiet pool.

10 Chin G.
Malaysia
June 13, 2016
Wonderful five star resort!
Wonderful five star place to stay

10 Mr P.
Indonesia
June 13, 2016
good
very good