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Resorts World Sentosa - Equarius Hotel

8 Sentosa Gateway, Resorts World, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 183

Recent customer reviews

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Fantastic

8.2

based on
168 reviews

Value for Money
7.9
Location
7.8
Staff Performance
8.3
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.0
Food/Dining
7.0
Families with older children (168)
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Margaret T. Families with older children United Kingdom, October 22, 2014
Equarius Hotel stay

Spacious hotel away from busy areas of Universal studio. Helpful staff
7
Peng K. Families with older children Singapore, October 9, 2014
Moving around is a joy killer

cleaniness
6.7
Location was rather inconvenience for family to move about. Even though shuttle bus provided but many a time waiting time and insufficient seat on the bus can be a joy killer. Not much eating facility within the vicinity and need to travel out. So for family group can be troublesome at time
Rachel L. Families with older children Philippines, September 16, 2014
Great hotel!

The rooms were clean, vibrantly lit, and surprises its guests with some interesting touches. Service was perfect, while amenities were more than expected.
9.3
Really proved that they offer more than what you've paid for.The receptionists were kind enough to check us in earlier without us requesting for such. They were also sensitive to our needs. The beach villa pool was clean and tranquil. View of the surroundings was great from balcony to pool. A true relaxation spot.
Yihui T. Families with older children Singapore, September 12, 2014
Great room and size is huge.

Room size, cleanlinesses and nice room design
8.3
I booked 2 rooms to celebrate my birthday. Pros: 1) Room size is huge at 51 sqm 2)Toilet is spacious and bathtub is big. Luxurious feel. 3) Nice view from my room. 4) Nice toiletries from the ESPA spa. 5) Free Sentosa Express (monorail) tickets given by the hotel 6) Nice scent used by the hotel. Makes the environment smell fresh and new. Cons: 1) A little far from the main attractions but the complimentary shuttle bus is quick and frequent enough. 2) No main swimming pool but can go to other pools like the Hard Rock hotel pool etc. Had to use the swimming pool linked to the beach villas? Alright for a short swim thou. 3) Staff were mainly alright but a lady with short-haired who seems more senior there, was always carrying an irritated/frustrated face? Judging from her seniority, I would think that she should carry herself better and learn to interact better with the guests. 4) Requested for a complimentary cake upon booking and was further confirmed by Agoda RWS staff. But had to make a couple of phone calls to check at night whether we will get the cake anot. Front desk did not ask or wish guest happy birthday anyway. Lacking some personal touch. 5) Mini bar was not replenished properly by the housekeeping upon check in. Was worried that the hotel will charge me for drinks that I did not take. Happen to both rooms that I booked. Called the front desk to inform but no one came anyway. Informed the staff upon check out and was told there was no room charges. However, I shall wait to comment again if I should be charged. Overall minor hiccups but still a great stay nonetheless. Will stay again if there's a promotion. $250 a night is still expensive but from Singapore standards, it's quite alright.
Puah C. Families with older children Singapore, September 9, 2014
Awesome staycation to celebrate dad's birthday

Beautiful bathroom, comfortable bed and awesome atmosphere
8.3
As the period we stayed was school sept holiday, it was pretty crowded with lots of kids running around. Check in was slightly slower than my previous visits but still understandable. Complimentary birthday cake and fruit basket was delivered at a slightly later timing due to the high volume of request (front desk lady apologised for that) overall, dad and mum enjoyed very much and it's still a good choice for staycations / short getaway for us local Singaporeans. One thing to take note of its that the queue is pretty confusing as there isn't any indication. Therefore, beware that some tourists that doesn't practise queuing in their culture may actually cut your queue.
Denise T. Families with older children Singapore, September 9, 2014
Quiet getaway

The rooms were great, location was just nice away from the Rws crowd and staffs were professional
9.3
Even though the location was a little far from the theme parks, it provided a good getaway from all the noise and crowd at RWS. Great choice if you are looking for somewhere near the fun but don't want it too noisy.
Pei Y. Families with older children Malaysia, September 7, 2014
Huge room

Transport provide to casino, huge room and good location
5.7
During check in is slow, staff are suggest me to come back at 3pm but there is still not ready during 3.30pm. The FOA is allow other to miss queue during I check in. The towel is dirty. the only good thing is the transport service is provide 24 hour to casino FOC.
Ng S. Families with older children Singapore, September 2, 2014
Relax

Relax
8
Relax
Dzit W. Families with older children Hong Kong, August 28, 2014
Not worth it.

Spacious room.
5.3
1. The service provided by the staff is so-so, not what you should have expected in a 5 star hotel. 2. The bathroom blind (curtain) is not working, had to call the operator to fix.. this makes me feel like the facility is getting old. 3. The water current coming from the basin tap is too weak. 4. No free wifi in room. 5. The drawers are dirty. 6. The good thing is that even you miss the last shuttle back to Equarius hotel, you can approach staff, they will send you back to Equarious hotel for free.
Lai K. Families with older children China, August 5, 2014
Big room, nice view but too far from the mall

Big room, nice view, good service
7
It's a nice hotel but really far from the mall and amusement areas. Must go everywhere by shuttle.

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Customer Reviews - Resorts World Sentosa - Equarius Hotel, Singapore

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