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Resorts World Sentosa - Equarius Hotel

8 Sentosa Gateway, Resorts World, Sentosa, Singapore 098269 (Show on map)

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Area: Sentosa Number of Rooms: 183

Recent customer reviews

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Fantastic

8.1

based on
211 reviews

Value for Money
7.8
Location
7.9
Staff Performance
8.2
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.0
Food/Dining
7.0
Families with older children (211)
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Shun Y. Families with older children Hong Kong, May 7, 2015
It could be better...

1. large clean room with big bath room; 2. swift response to enquiries before stay; 3. early check-in could be arranged
6
We are a family of 3 adults staying in the hotel for 2 nights in May 2015. My order is a deluxe room with twin beds and an additional bed included at an additional charge. We wrote before our stay about an early check-in request (before 8am) and the hotel had kindly agreed to make the arrangement subject to availability. When we arrived, the bellhop took us to the first room assigned but it was not right and after checking with the reception desk, he took us to another room one floor below. The room only had 2 small beds of about 1m wide. No additional bed or other standard items for an additional person were provided. As we had a busy visit schedule, we had no time to pursue this with the hotel at that time. There may be something wrong with the indication on the map, it is a bit far from the sightseeing spots. We needed to take shuttle bus (every 15 mins) to get there. There is no foot path or subway to allow us to walk there. Also, we didn't notice the swimming pool closed early at 8pm and missed the chance to use it. We didn't try the foods served by the hotel and were unable to offer any comments.
Chow M. Families with older children Canada, May 2, 2015
Feel of holiday

Room ,location and comfort
9
Hong L. Families with older children Hong Kong, April 23, 2015
Great

Big, comfortable, nice
7.7
But TV's located is far away from sofa. And need to improve and provide more choices of breakfast buffet.
Amir H. Families with older children Singapore, April 19, 2015
Bad service at front desk

The view, shuttle bus and carpark
2
Bad experience. Bad service. Very rude front desk guy.
Boyd A. Families with older children Singapore, April 1, 2015
My unpleasant stay

1) rooms are big 2) Bathroom is big 3) Pillow is right for me.
5
1) Check in slow. 2) TV remote control not working 3) No soap bar in the room. Asked but never deliver (poor service) 4) Basin tap water flow is very slow. 5) Will not return
Ju L. Families with older children Singapore, March 22, 2015
Great getaway

Quiet getaway, spacious
9.3
Very nice!
Ivan L. Families with older children Russia, March 10, 2015
Very good choice for staing in Singapore

Location, room size
9
Tan Y. Families with older children Malaysia, February 20, 2015
nice hotel

large spaced bathroom, nice view, comfortable stay
2.7
Overall, very satisfied to stay over here. Was lucky to stay at the premium floor, which is the highest floor, overviewing the water pool park and cable cars. Room is big with L shaped sofa and big balcony.
Pornsiri T. Families with older children Thailand, January 24, 2015
Good for vacation

Cleanliness, reasonable price,
8.7
Perfect for vacation
Puran K. Families with older children India, January 20, 2015
There are better properties at Sentosa

Room comfort
4.7

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Customer Reviews - Resorts World Sentosa - Equarius Hotel, Singapore

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