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Resorts World Sentosa - Equarius Hotel

8 Sentosa Gateway, Resorts World, Sentosa, Singapore 098269

Recent customer reviews

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Excellent

8.1

based on 256 reviews

2292 reviews in English

Value for Money
7.8
Location
7.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
9.0
Food/Dining
6.9
Families with older children (256)
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Pavel S. Families with older children United States of America, April 24, 2016
Best meeting! Best front desk guys ( Adam )
6
pool closed at 8 pm!!!! so sad about that, for 2 night staying there I wasn't able to have pool experience. I never had that so welcome experience before ( thank you Adam )
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Zaiton M. Families with older children Singapore, April 10, 2016
staff
4
Staff was not welcoming and didn't attend to customers needs on time . We had to call the front desk 3-4 times till they answer the phone.
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Fan W. Families with older children Hong Kong, April 1, 2016
Good
5.3
Very good
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Delphine H. Families with older children Singapore, April 1, 2016
Short staycation
4.3
Hotel is relatively further from main attractions in Sentosa. No free wifi which is absolutely disappointing for a hotel which cost more than average in Singapore.
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Julie P. Families with older children Singapore, March 18, 2016
Good time
5.3
Three children ages 7, 10 and 13 plus me. Comfortable and helpful staff.
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Wan H. Families with older children Taiwan, February 1, 2016
A full relaxing and high quality hotel
5
Though it's a bit far from the resort world, you can easily take the free bus to get there while enjoy the quiet and relaxing secret backyard. The swimming pool is fantastic but it will be even better if visitors can have hot water shower room and hairdryer in the area
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Kheng P. Families with older children Singapore, December 14, 2015
Poor Service from Hotel

The only good impression I have is the room is very spacious.
6.3
I was quite frustrated because I checked in at around 130pm for 2 rooms (connecting) and one of the room is only ready around 530pm. I think this is poor coordination by the hotel and the front desk staff did not look like they feel apologetic about it.
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Wong L. Families with older children Singapore, December 5, 2015
It should be rated more than 8.2 . It should be 9.

Excellent customer service at check-in counter, at the Forest restaurant and make-up room expeditious service
10
Excellent stay. This is my fourth time staying in this hotel. My family always have a positive experience and pleasant stay in this hotel during our stay.
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Ki W. Families with older children South Korea, November 28, 2015
Nice room but

Nice room only
6.7
chargeable Wifi is unbelievable...
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Sin S. Families with older children Singapore, November 7, 2015
Disappointment

Bathroom, service and security
6.7
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