Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore, Singapore 098269

Very good 7.7
Based on 8395 reviews

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About Resorts World Sentosa - Festive Hotel

Description

Vibrant and fun, Resorts World Sentosa - Festive Hotel provides a lively island ambience that is perfect for family vacations. Conveniently located beside the bustling Festive Walk, it puts you just a stone's throw away from Universal Studios Singapore, S.E.A. Aquarium – the world’s largest aquarium, Adventure Cove Waterpark, and all-day dining, shopping, and entertainment. To fulfill your stay at Resorts World Sentosa - Festive Hotel, you have access to the quality facilities provided including a business center, outdoor swimming pool, and a baby pool. This family-friendly hotel offers options for loft beds and cribs apart from the luxurious king or twin beds to make it easier to accommodate families. The hotel also offers a babysitting service at a fee.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)

For kids

  • kids club
  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • ATM/cash machine on site
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club
  • UnionPay

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Tamil
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Policies

Kindly note that extra-bed charges in hotel are based on existing bedding configuration.

The minimum age required to check in is 21 years.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 98 SGD
Breakfast Charge (when not included in room rate): 32.10 SGD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 7 km
Distance to Airport: 23 km
Internet Usage Fee: 32.10 SGD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 447
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2010
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.3
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 6.9

Cheng-Wei W.
Singapore
July 24, 2016
spacious + nice cake
It's spacious and comfy, though there's a slight musty smell when we first checked in. It's unfortunate our fridge wasn't working and we were unable to get the front desk despite making at least 3 calls. Nevertheless we had a pleasant surprise after dinner when the hotel sent a complimentary (and yummy) birthday cake to our room, as we left a message during our reservation that the booking was for a bday celebration :)

Quek W.
Singapore
July 22, 2016
It's a place for children
All facilities catered for kids. Really like the place. Kid had fun... Nice and friendly staff.

Peter T.
Hong Kong
July 19, 2016
Elegant, but a bit old
Elegant, comfortable and a good terrace. But, some wall papers in the room are torn off, no shaver, weak shower water pressure.

Siew L.
Singapore
July 18, 2016
-
Room was large and clean but bathroom has a bad mold smell after we have showered

Brad R.
Australia
July 18, 2016
Great Family Hotel - Highly Recommended
Booked Family Suite with Entertainment Package which included 2x Adult tickets to Aquarium, Universal Studio, and Adventure Cove last week. Unbelievably great value! Great service! special thanks to Brian at check in desk for the bigger balcony.

Li J.
Taiwan
July 17, 2016
price didnt worth it.
Too small.

CHRISTIAN C.
Indonesia
July 16, 2016
GREAT EXPERIENCED
My family was very happy to stayed this Resort, very good pool

Popy R.
Indonesia
July 13, 2016
Great Experience
Despite negative feedback on the hotel's review, I continued my booking with this hotel. I was setting my expectation to low level, almost regretting for last minute's choice for not choosing other hotel that's next to it. But then, the check-in time was easy. The receptionist Fitri was nice to us, I know the room probably won't be ready for early 10am check-in but she said she'll prepare the room so I stored my luggage to the concierge so I could continue start roaming the Sentosa's area. The room was great, I had family deluxe king room and stayed for 3D2N. Got a bathtub. Bed and Pillows were oh-so comfy only my teenage son complained that his bunkbed's mattress was hard but his pillow was OK. All amenities were there, 2 adults slippers and a kid slipper. (Won't be a problem for me eventhough I only have teenage son and it didn't fit on him), iron and the board, towels also toiletries. The swimming pool, since I already read some reviews, so we just went to HardRock hotel's pool, that's next to Festive Hotel. Although I saw there was little stain on the floor but won't be a matter cuz looked like floor's pattern to me. Maybe Hotel's acoustic need to be upgraded because we still heard some noises above us. Hotel's location was next to USS, SEA and Imbiah Lookout, just an escalator away (or two and little walk ^_^). But overall, we had wonderful stay and will stay here again with our other family.

Shane T.
Singapore
July 13, 2016
Overall good but can be expensive (see below)
We had a good experience with the hotel! This is impt. before anyone reads the following. Some qualms though were the fees to be imposed (SGD $5) if we were to borrow a knife for some fruits cutting in the room. Was also told by one of the housekeeping staff that setting up the sofa bed could possibly incur some charges. We were not charged in the end, but we find that not meeting expectations. The family room was advertised and booked in the first place to come with a sofa bed and the proper setting up of it (after we tried ourselves and was unable) was a basic service for any accommodation providers. Still, all others were good and well. Thanks!

Thu D.
Canada
July 12, 2016
nice hotel with lots of entertainments
nice hotel, right in the sentosa area with access to great entertainments, a bit too far from the city center


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