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Resorts World Sentosa - Festive Hotel

8 Sentosa Gateway, Sentosa, Singapore, Singapore 098269

Very good 7.7
Based on 8352 reviews

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About Resorts World Sentosa - Festive Hotel

Description

Vibrant and fun, Resorts World Sentosa - Festive Hotel provides a lively island ambience that is perfect for family vacations. Conveniently located beside the bustling Festive Walk, it puts you just a stone's throw away from Universal Studios Singapore, S.E.A. Aquarium – the world’s largest aquarium, Adventure Cove Waterpark, and all-day dining, shopping, and entertainment. To fulfill your stay at Resorts World Sentosa - Festive Hotel, you have access to the quality facilities provided including a business center, outdoor swimming pool, and a baby pool. This family-friendly hotel offers options for loft beds and cribs apart from the luxurious king or twin beds to make it easier to accommodate families. The hotel also offers a babysitting service at a fee.
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Features

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)

For kids

  • kids club
  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Tamil
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Policies

Kindly note that extra-bed charges in hotel are based on existing bedding configuration.

The minimum age required to check in is 21 years.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 98 SGD
Breakfast Charge (when not included in room rate): 32.10 SGD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 7 km
Distance to Airport: 23 km
Internet Usage Fee: 32.10 SGD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 447
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.3
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 6.9

Jamie J.
Singapore
July 01, 2016
Love this hotel
Unfortunately my 4 kids fell ill during this trip as they were down with bad cough and one of my boy had fever. Nevertheless the staff remembered my son's birthday and brought cake to us. Thoughtful indeed. Cleanliness wise I had to rate as good coz the bathroom were full of sand and was not vacuumed properly and smelled a little of urine. Overall I still love this hotel.

Ivy K.
Singapore
June 30, 2016
Staycation is ok but ABF at Hard Rock is not favourable. Bed too soft
Staff is v friendly & helpful

ferry C.
Indonesia
June 30, 2016
Perfect
Very recommended, will come back again.

Angeline L.
Malaysia
June 29, 2016
good location, nice food, nice envirement
good location, nice food, good envirement

Harun W.
Indonesia
June 29, 2016
Internet connection
No free wifi

Quek J.
Singapore
June 29, 2016
Satisfactory stay
Satisfactory stay

Quek J.
Singapore
June 29, 2016
Great vacation stay!
Great vacation stay!

Vivian L.
Singapore
June 28, 2016
Bathroom has a stink smell
The recent and past feedbacks highlighted about the bathrooms cleanliness requires to focus on. This is really true! 1. When I first opened my room entrance door and walked pass the bathroom, I could smell the stink even I hadn't entered into the bathroom. 2. The used shower cap was hanging on the hook. Had the bathroom really washed and cleaned up before let it out to the next guest??? 3. There is no signboard indicating Festive Hotel at the RWS huge parking areas. Which colour zone should the guests park their vehicles? 4. Is there a welcome gift for the children? I thought this should come without asking. During this stay period, we didn't receive welcome gift for our children.

Richard C.
Singapore
June 28, 2016
Family friendly but not sound proof
Hotel is great for families with young children, my boy loves the loft bed the most. Only issue is the room is not very sound proof, as we can easily hear other guests playing along the corridor or rooms nearby, especially at night

SOH W.
Singapore
June 27, 2016
Room is dusty and floor is sandy!
I think the housekeeping must have slacked badly because the floor was sandy when we first stepped into the family king room. The room was so dusty and we can see big dust particles floating around as my daughter attempted to climb up the ladder to the loft bed. The pillow case & blanket for kids loft bed looks old and washed out; we ended up making our daughter sleep with us on the king bed for more hygience reason. It was a disappointing stay; the kids pool is really small too; no slides, no balls, no net; which were commonly found in the pools of most kids-friendly hotels. Definitely my first & last stay here.


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